Top Tech Jobs & Startup Jobs in NYC, NY

Support portfolio managers and traders with day-to-day account management, trade allocation/booking, cash tracking, client communications, reporting, and system updates. Assist with market analysis and respond to client queries while ensuring portfolios follow guidelines and firm strategies.

Provides entry-level technical customer support for Deluxe software by monitoring support queues, resolving customer cases within SLA, documenting actions, updating stakeholders, and participating in collaborative case-resolution activities. The role requires help desk or customer service experience, scripting knowledge, PC troubleshooting, Microsoft Office proficiency, and familiarity with operating systems, networking, and antivirus tools.

Develop and improve analytical and machine learning models supporting product quality, risk outcomes, and business decisions. Responsibilities include statistical analysis, feature development, data exploration, predictive modeling, SQL-based analysis of large datasets, algorithm research, and workflow documentation. The role collaborates with data scientists, product managers, data engineers, and analysts in a product-focused fintech environment.

Own and expand Piano’s North American partner ecosystem across healthcare, financial services, and media. Recruit, negotiate with, activate, and scale channel and technology partners; lead account mapping, co-sell motions, enablement, joint go-to-market activities, pipeline generation, deal registration, reporting, and forecasting. Collaborate with Sales, Marketing, Client Services, and RevOps to drive partner-sourced revenue and improve opportunity conversion.

Manage direct bill premium payments, cash application, accounts receivable aging, reconciliations, refunds, payment exceptions, collections, reporting, and audit support. Resolve billing discrepancies and payment disputes while communicating with policyholders, agents, brokers, and internal teams. The role requires accurate multi-system billing work, Excel reporting, independent judgment, and collaboration across finance, customer service, and underwriting.

Own a full product area spanning accounts receivable, accounts payable, and analytics. Define success and guardrail metrics, identify and prioritize problems, manage the roadmap, and own the complete customer experience through launches. Create clear PRDs and technical artifacts, collaborate closely with engineering on system design and tradeoffs, use AI coding tools, and help standardize product management processes across the team.

Manages beverage brand sales across Queens and Brooklyn by building relationships with stores, distributors, and category managers. Ensures pricing, displays, plan-o-gram, POP, and brand standards are executed. Reports market intelligence, analyzes territory performance, identifies growth opportunities, supports trade solutions and sampling activations, and communicates sales activities to management. Requires customer service, presentation, organization, strategic thinking, and market execution skills.

Guide prospective Verizon customers through service enrollment, explain offerings and pricing, verify eligibility and documentation, enter accurate customer data, process activations, maintain confidential CRM records, resolve basic enrollment issues, and collaborate with sales and customer service teams. The role includes hands-on training, coaching, and uncapped commission-based compensation.

The Client Success Manager will oversee end-to-end campaign execution, manage client communications, and foster cross-functional collaboration in a fast-paced environment.

Drive new business and account expansion for complex enterprise software and SaaS solutions. Prospect high-profile clients, manage the full sales cycle, develop strategic account plans, negotiate contracts, conduct product presentations, maintain CRM records, and collaborate cross-functionally to support successful delivery and client satisfaction. The role focuses on selling to senior executives and financial institutions in an international environment.