Top Tech Jobs & Startup Jobs in NYC, NY

Partners with managers across multiple teams to provide HR guidance, coach on performance and development, manage employee relations, analyze people trends, support talent programs and organizational change, and strengthen employee experience, culture, and inclusion. The role collaborates with People & Workplace leaders and requires occasional travel. It is hybrid in New York City with in-office attendance three days per week.

Manage strategic B2B customer relationships as a Technical Customer Success Manager. Advise clients on using monday.com’s AI platform to automate workflows, generate insights, and drive business transformation. Lead technical consultations, workshops, adoption strategies, change management, and expansion opportunities. Analyze product usage data, troubleshoot integration logic, communicate with executives, and represent customer needs to Product and Engineering teams.

Generate new SaaS business revenue through account and territory planning, prospect research, field sales, and deal negotiation. Build trusted relationships with C-suite executives, map client stakeholders, coordinate virtual account teams, advise customers on IT roadmaps, and engage specialists and partners to advance opportunities. The role focuses on cybersecurity sales to Energy and Transportation customers while achieving sales targets and promoting customer success.

Own the enterprise sales strategy, revenue growth, forecasting, and financial performance while building and coaching a high-performing leadership team. Drive consultative, expansion-focused selling, implement MEDDPICC and rigorous pipeline management, partner cross-functionally on go-to-market strategy, and adapt to healthcare market changes. The role requires strategic planning, organizational design, executive influence, financial acumen, and the ability to scale enterprise B2B sales organizations.

Own strategy and execution for new payor and employer offerings, including Grow’s next-generation EAP product. Deepen payor partnerships, define product vision and MVPs, design end-to-end healthcare workflows, and navigate authorizations, contracts, claims, reimbursement, and payor requirements. Partner with corporate development and cross-functional teams to shape ambiguous early-stage opportunities, balance near-term outcomes with platform investments, and deliver impactful healthcare products.

Lead the vision, strategy, and execution of Gusto’s conversational AI assistant for small businesses. Expand capabilities across payroll, benefits, HR, and compliance; define integrations and agent-accessible APIs; and partner with engineering, data, design, and research teams. Establish AI quality standards, customer trust principles, and product priorities while shipping incremental improvements quickly.

Administer and enhance Salesforce for VIP teams by configuring flows, reports, dashboards, access, and data management. Gather stakeholder requirements, troubleshoot user issues, support adoption, and collaborate with development, analytics, and data engineering teams on integrations and technical solutions. Query and validate data using SQL and Snowflake, test system enhancements, and identify process improvements while maintaining Salesforce data accuracy and integrity.

Build predictive models and customer economics analyses that forecast behavior, optimize marketing investments, and support revenue growth. Develop automated tools, dashboards, and repeatable frameworks to communicate customer performance and retention trends. Partner with Marketing, Finance, Data Science, and Data Engineering to translate complex model outputs into actionable business strategies using technologies including Databricks, Airflow, Bitbucket, SQL, and Snowflake.

Manage strategic enterprise customer relationships for mParticle’s CDP, serving as a trusted advisor to global Fortune 50–500 brands. Develop success plans, drive platform adoption, expansion, retention, and measurable business outcomes. Lead executive stakeholder engagement and QBRs, monitor customer health, and collaborate with Solutions, Sales, and Product teams. Provide platform guidance, influence product direction through customer feedback, and use AI and automation to improve account intelligence, planning, and customer outcomes.

Manage and close enterprise software license opportunities across North America. Responsibilities include qualifying inbound leads, prospecting US and Canadian accounts, managing the full sales cycle, partnering with solution engineers, developing consultative enterprise strategies, analyzing markets and competitors, and meeting or exceeding quota. The role requires selling complex B2B software to technical and business executives, maintaining Salesforce records, and occasional travel to conferences and prospect meetings.

Own client-driven product deployment by translating feedback into product specifications, prioritizing roadmaps, coordinating with engineering, conducting QA, managing rollout communications, and improving release processes. The role partners with product, leadership, engineering, and clients to ensure delivered features solve real-world problems and are adopted successfully.

Build and deploy production AI systems for startup customers, from initial deployment through ongoing adoption. Identify high-impact AI use cases, develop integrations and workflows, and partner with customer engineering teams. Communicate customer insights internally to influence product and engineering roadmaps. The role requires strong Python or TypeScript skills, experience with LLM applications and modern AI tooling, customer-facing ability, autonomy, and comfort working in ambiguous environments.

Build and maintain full-stack digital products across discovery, prototyping, implementation, and maintenance. Develop user experiences, real-time interactions, APIs, and backend services; fix bugs; write clean, efficient code; collaborate with product, design, and engineering; contribute to product strategy; and engage directly with customers in an early-stage startup environment.