Top Tech Jobs & Startup Jobs in NYC, NY

Leads support-focused projects, pilots, process improvements, and client launches. Builds support workflows, escalation paths, training materials, documentation, and knowledge-base content. Analyzes support metrics and ticket trends to resolve recurring issues, coordinates cross-functional stakeholders and service providers, tracks deliverables, facilitates working sessions, and presents recommendations to leadership. The role focuses on project execution and process development rather than routine support escalations.

Develops and manages strategic national and regional builder accounts, identifies profitable growth opportunities, negotiates contracts, and executes account strategies with regional sales teams. The role builds executive relationships, promotes products, assesses markets and competition, supports sales teams, and represents the company at customer events and industry conferences. This is a fully remote national position requiring frequent travel, approximately 75% monthly.

Own the full enterprise sales cycle for GoodShip’s freight orchestration platform, from prospecting and qualification through complex multi-stakeholder negotiations and closing. Build pipeline among shippers, carriers, brokers, and logistics organizations; develop business cases, deliver tailored demos, navigate procurement and executive approval, and close multi-six-figure SaaS deals. Partner with Solutions, Product, Customer Success, and leadership to ensure successful handoffs and provide market insights that inform go-to-market strategy.

Own the full enterprise B2B SaaS sales cycle, from prospecting and qualification through business-case development, executive alignment, procurement navigation, and closing. Sell GoodShip’s AI-powered freight orchestration platform to shippers, carriers, brokers, and logistics organizations. Build multi-stakeholder relationships, close complex multi-six-figure deals, collaborate with Solutions, Product, and Customer Success, and provide market feedback to shape go-to-market strategy and product priorities.

Produces and edits engaging video content supporting student success. Collaborates with teams to define objectives, complete projects, solve problems, manage multiple assignments, and meet deadlines. This part-time Federal Work Study role requires current National University student status, FAFSA completion, flexible availability up to 25 hours weekly, strong communication and organizational skills, and maintaining at least a B- in courses associated with produced content.

Build and lead strategic partnerships across the card payments ecosystem. Develop relationships with card schemes, fintechs, and industry stakeholders; generate referrals; drive revenue; manage commercial agreements; and convert opportunities into new business. The role requires strong payments expertise, an established industry network, commercial acumen, negotiation skills, senior stakeholder engagement, regulatory awareness, and Salesforce pipeline management.

Leads Apartment List’s organic growth and creator programs to drive customer acquisition, product adoption, and brand reputation. Owns organic social, app store content, external distribution, creator partnerships, reputation management, SEO support, and AEO initiatives. Partners with product, content, paid discovery, communications, and renter growth teams to launch experiments, optimize creator and content performance, and measure results through registrations, leases, ROAS, and matched holdouts.

Own and modernize Apartment List’s B2C lifecycle marketing program across email, push, and SMS. Build segmentation, personalization, partnerships, cross-sell, measurement, forecasting, and multi-brand infrastructure. Lead experimentation, analytics, deliverability, and revenue performance while remaining hands-on with journeys, templates, audience logic, SQL, and debugging. Manage a two-person team and collaborate with Engineering, Product, Analytics, Design, Finance, and Iterable.

The Data Engineer II supports customer workload onboarding through requirements gathering, query conversion, schema design, metadata analysis, data loading, workload testing, and performance analysis. The role collaborates with Solutions Architects and engineering teams to prepare pre-pilot workloads, create validation assets and technical documentation, assist with system sizing and timelines, and contribute to GDPR and data rolloff procedures.

Investigates, evaluates, and resolves complex liability claims independently. Responsibilities include interpreting policy coverage, determining liability, managing reserves, authorizing payments, negotiating settlements, coordinating litigation strategy with defense counsel, pursuing recoveries, preparing reports, and mentoring new hires.

Administer and support CI/CD, runtime, and AI platforms for engineering teams. Manage and monitor production containerized cloud environments, improve engineering processes through AI agents, maintain infrastructure automation and observability, and participate in on-call support for a highly available distributed SaaS platform.

Leads cross-functional projects, primarily site operations initiatives, from planning through delivery. Manages scope, schedules, budgets, resources, vendors, risks, documentation, stakeholder communication, and performance reporting. Drives process improvements across the PMO and organization while applying Agile methodologies such as Scrum or Kanban. The role is remote, aligned to Arizona hours, with occasional travel possible.