Top Tech Jobs & Startup Jobs in NYC, NY

Own the design and operation of Navanta’s data backbone, including secure bank-system ingestion, lakehouse architecture, semantic data modeling, reconciliation, quality, observability, and governance. Partner with AI/ML, security, and platform teams to deliver governed, queryable data products. Lead data contracts, lineage, PII classification, access controls, pipeline reliability, and onboarding of new bank environments.

Lead the design and production operation of Navanta’s AI platform, including RAG, retrieval, model serving, MCP tool orchestration, text-to-SQL, evaluation, and guardrails. Build auditable, secure AI systems with PII protection, prompt-injection defenses, grounded responses, and governed metric selection. Partner with data, platform, and product teams while optimizing model quality, latency, cost, and reliability for regulated banking environments.

Coordinates client onboarding and benefits plan implementations, serving as a liaison among clients, vendors, and internal teams. Responsibilities include gathering requirements, documenting workflows, maintaining timelines and action items, supporting plan and system setup, coordinating data exchanges, assisting with renewals and audits, and identifying process improvements. The role requires client-facing communication, cross-functional coordination, data integrity, and operational readiness within healthcare benefits administration.

Leads creative concepting and design production across primarily print, plus digital and social formats. Directs, mentors, and develops designers; manages visual quality, brand consistency, print production, prepress, proofing, and final QA. Partners with creative and cross-functional teams, sources and retouches photography, maintains templates and asset libraries, supports presentations and pitches, and uses approved AI tools to improve design workflows.

Leads visual design and storytelling for pitch decks, proposals, presentations, marketing collateral, and communications initiatives. Translates complex strategies into compelling visual narratives, develops infographics and data visualizations, and maintains presentation templates, asset libraries, and design systems. Collaborates with proposal writers, marketing teams, and senior leaders while experimenting with AI-assisted workflows, motion, interactive, and web-based formats.

Manage relationships with public library clients across the United States, drive product adoption, develop strategic account plans, identify consulting opportunities, promote relevant solutions and events, and document client interactions. The role supports library technology customers using Polaris, Sierra, and Vega LX, with responsibility for client success, account growth, and regular communication including onsite visits.

Owns Central Division commercial and financial performance, including volume, spend, forecasting, share, growth, and gross margin. Leads the WinCo customer relationship, joint business planning, pricing, promotions, merchandising, broker management, and execution. Uses commercial analytics to identify growth opportunities, develops category strategies and business cases, partners cross-functionally, and coaches a direct report. The role requires strong P&L management, retail math, forecasting, modeling, and senior stakeholder influence.

Leads hands-on cybersecurity and DevSecOps engineering for VA cloud platforms. Responsibilities include remediating vulnerabilities and NIST control deficiencies, securing AWS infrastructure and CI/CD pipelines, implementing automated security gates, managing secrets and configurations, improving monitoring, and supporting RMF evidence and incident response. The role provides technical security leadership, collaborates across engineering and security teams, and participates in a 24/7 on-call rotation.

Develops, tests, deploys, and supports customized Appian solutions for a Department of Veterans Affairs program. Responsibilities include Appian integrations, troubleshooting performance and data issues, documentation, code reviews, testing, release management, and collaboration with analysts, project managers, and developers. Requires 3–5 years of Appian development experience, SAIL expertise, and eligibility for potential Public Trust clearance.

Leads organizational change management for a federal financial and budget application modernization. Responsibilities include stakeholder and change-impact assessments, communications, role-based training, readiness and adoption planning, rollout and hypercare support, risk mitigation, and tracking training, communications, and adoption measures. The role partners with business, functional, and technical teams in an Agile implementation environment and directly develops OCM deliverables.

Own the member relationship from onboarding through renewal. Lead onboarding, conduct check-ins, monitor engagement, resolve issues, support retention conversations, connect members with relevant opportunities, maintain accurate records, gather feedback, and improve the member experience using AI and automation while preserving a human, relationship-focused approach.

Owns corporate customer success strategy by identifying customer experience gaps, improving processes, supporting frontline teams, driving loyalty and revenue growth, communicating CX impact to executives, developing employee training, and standardizing use of LIMS, Client Connect, and Salesforce. Requires laboratory or related industry expertise, strong technical troubleshooting and communication skills, project leadership, and travel across the company network.

Own strategic national customer relationships, retention, satisfaction, and growth. Develop account plans, conduct business reviews, resolve escalations, coordinate laboratory and corporate teams, monitor account KPIs, and provide executive reporting. Identify expansion opportunities while partnering with Sales and Business Development. Influence cross-functional stakeholders, ensure customer commitments are completed, and maintain consistent service delivery across locations. The role requires executive communication, strategic account management, and 50% travel.

Manage strategic customer relationships for a clinical research SaaS platform. Drive adoption, satisfaction, retention, renewals, and account expansion through success plans, proactive engagement, training, product guidance, and issue resolution. Collaborate with sales, product, professional services, and support teams; track customer health, usage, satisfaction, and renewal metrics; communicate insights through reports and business reviews. Travel up to 15% to meet key accounts.

Provides first-line customer support for clinical research SaaS platforms by managing tickets, triaging and resolving Tier 1 issues, documenting cases in Salesforce, guiding users through workflows and account management, conducting training, and escalating complex issues. Maintains HIPAA compliance, monitors SLA performance, contributes to knowledge-base content, and communicates customer feedback to internal teams.

Leads product marketing for a SaaS company serving the clinical research industry. Responsibilities include go-to-market strategy, positioning, messaging, competitive intelligence, sales enablement, marketing collateral, thought leadership, customer advocacy, and collaboration with Product, Sales, Growth Marketing, and Customer Success. The role requires strategic leadership, strong communication, healthcare market knowledge, and at least seven years of product marketing experience, including team leadership.

Develops, modifies, tests, and supports software applications using C/C++ and related frameworks. Responsibilities include performance monitoring, database assessment, customer support, software and hardware installation coordination, project requirements analysis, and collaboration on design specifications. Preferred experience includes Qt, QML, Widgets, FFmpeg video encoding and decoding, and unmanned aircraft systems.

Leads domestic and international business development for aerospace and defense markets, identifying opportunities, building customer and OEM relationships, growing the sales pipeline, closing business, forecasting revenue, and managing strategic accounts. Oversees capture planning, proposal activities, CRM data, and customer requirement translation in collaboration with engineering and program management. Requires extensive DoD and UAV/UAS market experience, frequent international travel, and a proven record of winning new business.