Top Tech Jobs & Startup Jobs in NYC, NY

Lead and mentor a team of 3–4 Account/Client Success Managers to ensure client satisfaction, resolve escalations, monitor KPIs (retention, SLA, turnaround), maintain accurate reporting (Clockify/Sheets), drive onboarding and retention strategies, implement process improvements, and coordinate cross-functionally with HR, Operations, and Technical teams.

Lead enterprise application implementations and integrations for electric energy clients. Manage scope, schedule, budget, risks, Agile ceremonies, Azure DevOps artifacts, testing, data migration, vendor coordination, stakeholder alignment, and deployment/transition activities to deliver business value.

Freelance tester to perform smoke testing on an iOS wagering app during low-traffic updates (3:00–5:00 AM). Duties include creating a legal consumer account (KYC), running core wagering flows, capturing evidence (screenshots/screen recordings), and reporting functional issues, crashes, and UI defects. Paid hourly.

Serve as the senior client-facing technical lead to design and build data-generation, labeling, and evaluation pipelines for LLMs. Partner with executive stakeholders, diagnose data needs, architect multi-stage automated solutions (RAG, agentic workflows, synthetic data), run experiments, deliver production-ready pipelines, mentor engineers, and own delivery timelines and commercial outcomes.

Serve as a geospatial and AEC technical SME on account teams to design and present complex Esri-based solutions, support sales engagements, troubleshoot deployments, integrate GIS with enterprise systems, coach teammates, and drive customer value through demos, presentations, and solution architecture.

Manage and grow customer accounts by identifying business challenges and aligning Ricoh solutions. Drive new and expanded sales through consultative selling, relationship building, presentations, and strategic discovery. Analyze customer environments, articulate financial and operational impact, and collaborate with stakeholders to expand services across the enterprise.

Lead sales strategy and execution, build and maintain customer relationships, analyze sales performance and market trends, pursue new markets and business development, represent the company at industry events, and support growth through negotiation and innovative solutions.

Own post-verbal deal execution and renewals for a fast-growing SaaS: manage contract redlines and negotiations, coordinate with procurement/legal and Customer Success, maintain HubSpot deal records, track renewal pipeline, and scale into sales operations (reporting, process documentation, HubSpot hygiene, forecasting).

Perform bank reconciliations and prepare accurate financial statements and supporting schedules for community associations. Audit transactions, maintain accounting controls, complete quality checklists, update cover memos, respond to financial inquiries, support month-end and year-end close, and participate in internal and external audits.

Provide advanced technical support and configuration for Onits SaaS legal operations platform. Troubleshoot and resolve complex technical issues, optimize performance, advise clients on best practices, collaborate with Engineering and Product teams, and drive product improvements based on client feedback.