Top Tech Jobs & Startup Jobs in NYC, NY

Lead and scale Swoogo’s Enterprise Customer Success organization, owning strategy, retention, customer value realization, executive engagement, and team development. Build value frameworks, health scoring, operating cadences, renewal strategies, and consultative customer programs. Partner with Sales, Product, Support, Services, Finance, and Revenue Operations on escalations, expansion, adoption, and roadmap input. Drive AI-enabled efficiencies, manage customer success tooling, oversee planning and organizational design, and represent enterprise customer needs internally and externally.

Designs, develops, implements, and evaluates employee and clinical training using ADDIE and Understanding by Design. Conducts needs assessments, creates online and instructor-led learning materials, builds courses in authoring tools and an LMS, manages multiple projects, trains facilitators, evaluates learning outcomes, and improves content based on feedback and assessment results.

Lead the architecture and implementation of an enterprise AI-native software development lifecycle platform serving over 5,000 engineers. Design AI agents, knowledge graphs, retrieval systems, governance controls, an AI marketplace, and Model Context Protocol integrations. Establish evaluation, telemetry, audit logging, security, and human approval workflows. Partner across security, cloud, enterprise AI, and engineering teams while mentoring engineers and influencing architecture as a hands-on individual contributor.

Leads the design and implementation of scalable, secure, cost-effective systems and integrations. Partners with stakeholders and development teams to define architecture, modernize legacy platforms, establish cloud and DevOps standards, and ensure compliance, performance, and security. The role evaluates vendors and SaaS solutions, documents architecture roadmaps, supports data migration, and protects customer PII across customer-facing and internal systems.

Lead strategic communications programs for fintech and AI clients. Responsibilities include developing messaging, pitching funding and product stories, building reporter relationships, securing earned media, advising on trust and regulatory narratives, and managing client programs. The role requires translating complex financial products and market developments into accessible stories while coordinating closely with clients and media.

Launch your sales career as an Eventbrite Sales Development Representative. Research and contact event organizers through calls, email, and social media, build relationships, create qualified pipeline, track performance, learn the platform, and share customer insights with product teams. No prior sales experience is required; the role provides training, mentorship, remote flexibility, and a path for advancement.

Leads CREO’s workforce transformation service line, including strategy, offerings, revenue, team building, business development, and client delivery. Sells and oversees large transformation engagements for life sciences and healthcare clients, advising executives on change management, workforce planning, organization design, reskilling, and productivity. Integrates workforce capabilities across service lines, manages engagement quality and economics, develops consultants, and represents the firm externally.

Drives revenue expansion across existing B2B SaaS customers through outbound prospecting, account mapping, demos, upselling, cross-selling, contract negotiations, and closing. Manages a high-volume sales pipeline, meets quota and activity targets, identifies new use cases and stakeholders, and partners with Customer Success and Implementation to support adoption and expansion.

Lead customer onboarding and implementation projects for Outreach’s platform and AI Agents. Configure and tune AI workflows, guide customers on GTM strategy and adoption, manage project timelines, budgets, risks, and sign-offs, and coordinate cross-functional handoffs. Support post-launch optimizations and expansions, capture customer feedback, and improve Professional Services methodologies. The role requires strong consulting, project management, technical configuration, change management, and customer relationship skills.

Supports product managers with product performance analysis, reporting, dashboard maintenance, requirements gathering, documentation, pricing analysis, and cross-functional coordination. Tracks KPIs such as revenue, adoption, churn, and usage; validates data; identifies trends and gaps; supports launches, testing, rollouts, and post-launch monitoring. The role translates business needs into structured requirements for technical teams and helps coordinate product initiatives across Marketing, Sales, Finance, Operations, and Engineering.