Top Tech Jobs & Startup Jobs in NYC, NY

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.

Provide rapid, high-quality technical support and onboarding for campaign clients using HubSpot and telephony tools. Develop scalable support processes, training materials, canned responses, and client enablement resources. Triage tickets, assist Client Success Managers, and run Zoom training sessions to ensure operational excellence during campaign cycles.

Own revenue operations and pipeline management across Sales and Marketing. Run cadence (pipeline reviews, forecasts), implement and optimize the GTM toolstack, design AI-native workflows, partner on segmentation and reporting, lead cross-functional GTM initiatives, and operationalize automation to improve AE/BDR efficiency and forecasting.

Operate the CIO PPMO intake, maintain trackers and dashboards, build automation workflows, facilitate Agile ceremonies, manage Jira boards, produce sprint and capacity reports, and support data hygiene so program staff can focus on stakeholder coordination.

Lead FP&A and strategic finance functions: build financial models, rolling forecasts, scenario and cash flow planning; drive analyses (pricing, customer profitability, ROI); partner with leadership and cross-functional teams to set financial targets; manage investor reporting, fundraising materials, and board presentations.

Design, build, and maintain scalable cloud-based mobile and web backend systems using TypeScript/Node.js and NestJS. Develop and integrate REST APIs, support an AWS-hosted SaaS product, troubleshoot production issues, improve performance and reliability, participate in Agile/Scrum, contribute to architecture and engineering standards, and collaborate cross-functionally to translate product goals into reliable software.

No specific responsibilities listed. Title implies leading product design, UX strategy, cross-functional collaboration, and mentoring other designers to improve product experiences.

Provide litigation-focused paralegal support: manage docket and case documents, assist third-party attorneys, draft pleadings and discovery under supervision, liaise with clients and vendors, coordinate meetings, manage e-billing, and maintain confidential legal files and processes.

Run day-to-day revenue operations supporting sales, support, and implementation teams. Drive sales process adoption, own pipeline review rhythm, manage SFDC data governance and support cases, coordinate onboarding, produce operational reporting, and support post-sale renewal workflows in partnership with CS and AM.

Evaluate new and existing B2B customer credit profiles by reviewing credit reports, financial statements, and trade references; make complex credit decisions, negotiate terms, manage custom orders and records, monitor/report on accounts, mentor analyst team members, communicate findings to customers and internal teams, and ensure compliance with company policies.