Top Tech Jobs & Startup Jobs in NYC, NY

Manage customer implementations and ongoing support, train users, troubleshoot issues, gather and synthesize customer feedback, and liaise with product and engineering to improve the product and roadmap while ensuring strong customer relationships.

The Technical Engineer will design and optimize contact flows using Amazon Connect, develop CloudWatch monitoring solutions, and automate log analysis while collaborating with clients on cloud infrastructure and observability.

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Sell and negotiate brand partnerships for social media creators: convert inbound/outbound leads, build and maintain brand and creator relationships, scout clients, craft pitches and partnership packages, assist campaign execution, and deliver growth strategies and ROI measurement for influencers.

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

Design, build, and operate automated build/deploy infrastructure (GitLab CI/CD, Atlantis); manage Kubernetes clusters; author Helm charts and Terraform cloud infrastructure; configure federated message bus; maintain CI/CD pipelines; support engineering teams and mentor junior engineers; own technical problems end-to-end and ensure integration with third-party platforms.

Lead and scale Domaine's SEO practice for ecommerce brands. Own SEO and GEO strategy, technical audits, migrations, content direction, client reporting, and AI Search/LLM visibility. Build processes, tooling, cross-functional partnerships, and hire/manage an SEO team while supporting sales and driving innovation.

Develop, integrate, and test spacecraft flight software across the full lifecycle. Implement and upgrade cFS-based applications, perform unit-to-platform verification in simulation and HIL/FlatSat environments, support integration with hardware and payloads, and participate in anomaly resolution, mission operations support, and proposal activities.

Manage QA for QuickCode by testing releases, validating product accuracy, troubleshooting with Success and Support, documenting tests, and providing feedback to Product and Engineering to improve clinical billing workflows and user experience.