Top Tech Jobs & Startup Jobs in NYC, NY

Own the full B2B SaaS sales cycle, including outbound pipeline generation, discovery, demos, partner co-selling, forecasting, and closing employer accounts. Sell established and newly launched products to HR, Benefits, Total Rewards, Finance, and executive buyers. Collaborate with product and customer success on positioning, implementation, and handoff while providing field feedback to improve messaging, pricing, packaging, and the product roadmap.

Own and grow a portfolio of consulting and technology partners, building joint business plans, sourcing and co-selling deals, managing deal registration, enabling partner sales teams, and launching joint go-to-market initiatives. Track partner pipeline, bookings, and performance while coordinating with account executives, marketing, and services. Represent the company at partner events and higher education conferences. The role requires approximately 25% travel.

Own end-to-end logistics for trade shows and conferences, including exhibitor registration, vendor contracts, budgets, materials, shipping, travel, hospitality, and event documentation. Coordinate speaking engagements and maintain calendars for business development opportunities. Reconcile expenses, track inventory, document lessons learned, and support go-to-market leaders with scheduling and logistics. Success requires organized execution, strong vendor management, budget discipline, and calm handling of last-minute changes.

Manage concurrent software implementations for fire and EMS agencies from contract signing through go-live and handoff to Customer Success. Own project plans, configuration, integrations, documentation, budgets, customer communications, readiness validation, and risk escalation. Coordinate with support, migration, development, training, and product teams while guiding customers through onboarding, LMS gates, data migration, and third-party integrations. Travel up to 15% for customer visits, conferences, and company meetings.

Owns administration, governance, optimization, integrations, security, and support for NetSuite and related finance systems. Translates accounting and finance requirements into scalable solutions, improves close and reporting processes, manages consultants and vendors, supports acquisitions and integrations, and ensures SOX compliance, audit readiness, access controls, testing, documentation, and user adoption.

Leads Formic’s marketing organization and owns brand strategy, demand generation, qualified pipeline, sales development, GTM engineering, marketing technology, funnel analytics, and team development. The role builds scalable systems for targeting manufacturers, positioning complex automation solutions, testing AI-enabled growth approaches, measuring commercial impact, and aligning Marketing, Sales, and RevOps around revenue outcomes.

Provides frontline SaaS client support through phone, chat, and tickets. Investigates and resolves product issues, educates clients on workflows and best practices, documents interactions, applies KCS practices, identifies knowledge gaps, and escalates issues appropriately. Collaborates with internal teams to improve client outcomes and support quality. Requires strong communication, troubleshooting, organization, technical aptitude, and the ability to manage multiple priorities remotely.

Provide onsite and virtual training, coaching, and go-live support for healthcare clients implementing athenaNet. Facilitate mock go-lives, prepare training materials, guide users on best practices, support provider workflows, and manage client-specific training deliverables. The role requires strong communication, independent judgment, organization, frequent domestic travel—up to 90%—and the ability to manage unpredictable schedules and extended onsite assignments.

Drive AI-enabled product strategy and execution by identifying customer opportunities, defining requirements, and partnering with engineering, design, data, sales, marketing, and customers. Lead development of products using LLMs, generative AI, RAG, and intelligent agents; validate roadmap priorities, communicate product vision, support launches, and improve feature adoption. Apply AI tools to accelerate product specifications, workflows, and software delivery.

Build, maintain, and optimize CI/CD pipelines, cloud infrastructure, and automated deployment workflows across AWS and Azure. Manage Docker and Kubernetes environments, implement GitOps with ArgoCD, automate provisioning with Ansible and AWX, administer Linux and Windows systems, and support release engineering. Develop scripts, monitor system health, apply security policies, troubleshoot production issues, and collaborate with development, QA, and operations teams to deliver reliable software releases.