Top Tech Jobs & Startup Jobs in NYC, NY

Own end-to-end enterprise implementation programs, managing delivery, project plans, budgets, risks, quality, and executive communications. Lead complex CPQ, CRM, ERP, and quote-to-cash implementations, including data modeling, pricing workflows, approval processes, API integrations, and product adoption. Collaborate with distributed technical and business teams while delivering engagements on schedule and within budget.

Develop and maintain restaurant merchant partnerships, understand local market and merchant needs, negotiate collaborations, and increase transaction volume. Design marketing and operational plans, execute company initiatives, achieve sales goals, analyze market and customer data, and improve merchant value. Maintain long-term merchant relationships, provide market feedback, collaborate cross-functionally, and support user satisfaction and business growth.

Drives new revenue for PatronManager by owning the full business development and sales lifecycle for small to mid-market museums, zoos, aquariums, and gardens. Responsibilities include prospecting, discovery, demonstrations, proposals, negotiations, closing, partnership development, pipeline forecasting, CRM management, and industry representation. The role collaborates with Marketing, Product, and executive leadership to shape go-to-market strategy and expand market reach.

Reviews new and existing customer credit applications and files, evaluates financial information and risk, makes credit decisions, and negotiates solutions with customers. The role communicates with internal teams, determines custom-order deposits and terms, monitors customer segments, maintains account records, and provides reporting. It requires credit or accounts receivable experience, analytical and negotiation skills, strong communication, organization, and independent decision-making.

Directs the company’s operating infrastructure to support profitable growth. Builds operating systems, dashboards, scorecards, financial forecasting, accountability structures, and leadership cadences across Client Success, Creative, Revenue Operations, and Finance. Partners with the CEO and department leaders to translate strategy into measurable goals, improve resource allocation, strengthen people systems, identify risks, and resolve inefficiencies. Oversees cross-functional change, organizational design, performance management, and execution without personally handling every departmental task.

Provide technical support for customers implementing Soracom’s IoT platform. Investigate and resolve issues with engineers and AI, deliver accurate customer-facing responses, maintain documentation and knowledge bases, and relay customer feedback into product improvements. The role requires networking, cloud, Linux, CLI, AI evaluation, and strong communication skills in a fully remote, multicultural environment aligned with Mountain or Pacific time zones.

Leads Tier-3 security monitoring, threat hunting, incident response, and SLA delivery across multi-tenant environments. Serves as incident commander while engineering detections, SOAR playbooks, integrations, and AI-assisted automation using Python, APIs, LLMs, and cloud security data. Advises clients, reduces alert noise, and aligns operations with NIST, ISO 27001, privacy, and regulatory requirements.

Manage concurrent benefits administration platform implementations from planning through post-launch support. Develop project plans, budgets, timelines, resource allocations, and risk strategies; coordinate cross-functional teams; manage Salesforce releases and enhancements; facilitate stakeholder communications; and drive governance, issue resolution, and successful client go-lives.

Build and maintain scalable backend services, RESTful and GraphQL APIs, database schemas, and cloud infrastructure. Own architecture decisions, optimize performance and reliability, improve CI/CD practices, collaborate across product and engineering teams, lead architecture sessions, review code, and mentor junior developers.

Support the marketing team in developing and executing campaigns, coordinating projects and events, conducting market research, creating and managing content for social media, email, and website, tracking campaign performance, and providing administrative support to ensure aligned and effective marketing initiatives.