Top Tech Jobs & Startup Jobs in NYC, NY

The Senior IT Support Administrator will provide Tier 3 support for end-users, troubleshoot complex issues, maintain documentation, and liaise with external IT consultants.

The Insurance Navigator/Assistor provides enrollment, education, and support services for health insurance, working with diverse communities and maintaining accurate records.

Lead product marketing for an enterprise B2B SaaS agent: own launches, create customer case studies and academies, build competitive intelligence and ROI tools, develop sales enablement assets, and track marketing impact on pipeline and revenue.

The Head of Education & Community at Siena is responsible for developing product education, onboarding programs, community events, and market education resources. This role involves creating curricula, conducting workshops, and supporting sales with training and demos while leveraging AI for teaching efficiency.

Own commercial relationships for a portfolio of Growth and Strategic consumer-brand accounts: drive renewals, expansion, executive relationships, and net dollar retention. Build account plans, map stakeholders, run QBRs and in-person workshops, quantify ROI with data, collaborate with deployment strategists, and translate customer problems into execution plans while applying deep product and AI knowledge.

Design, build, and productionize stateful autonomous AI agents for a WhatsApp fintech product. Implement LLMOps, observability, containerized deployments, evaluation pipelines, performance/cost optimizations, and mentor junior engineers.

The Head of Fintech Partnerships will oversee the financial infrastructure, manage relationships with various financial vendors, and lead partnerships to enhance Felix's payment capabilities.

Design, build, and scale production-grade, stateful AI agent systems integrated into core product flows. Implement LLMOps, observability, containerized CI/CD deployments, RAG/vector DBs, evaluation pipelines, performance/cost optimizations, and mentor junior engineers.

Partner with investment professionals to design, build, and maintain data pipelines, Azure SQL environments, dashboards, Streamlit and LLM-based analytics tools, and vendor integrations to improve investment decision-making, data governance, and reporting across multi-asset portfolios.

Lead and manage the BI and analytics team to deliver enterprise reporting, dashboards, and actionable insights across fundraising, programs, finance, and operations. Partner with stakeholders, data engineering, and IT to ensure scalable data infrastructure, governance, automation, and AI-enabled analytics while mentoring analysts and prioritizing work to drive data-informed decisions.

Identify and engage community planned giving prospects through calls, meetings, mailings and events. Develop outreach plans, collaborate with divisions to cultivate legacy gifts, personalize donor illustrations, coordinate stewardship events, record activity in the database, and work with donors and advisors on bequests, annuities, endowments, and life insurance policies.

Lead development and execution of fraud prevention across origination, account management, and authorizations for Made Card. Build KYC and sanctions screening, account takeover and payment controls, and authorization playbooks. Evaluate emerging threats and vendors, adjudicate escalations, establish KPIs and reporting, own fraud loss metrics, run test-and-control experiments, and present findings to executive leadership.

Lead credit risk strategy for a fintech credit card across underwriting, pricing, segmentation, modeling, portfolio performance, collections, and risk operations. Build and own credit models and decisioning, implement strategies in the risk decision engine, monitor KPIs, and drive data-driven portfolio and collections strategies.

Build and operate DV's model layer: fine-tune and distill open-weight models, run on-prem inference infrastructure on Kubernetes, implement a model gateway routing across providers, evaluate model quality/cost/latency, manage GPU provisioning and utilization, and define tooling for model selection and production regression testing.

Design, build, and operate a greenfield AI platform and infrastructure: CI/CD, IaC, container orchestration, observability, security best practices, and MLOps. Mentor engineers, define standards, and enable safe, repeatable model and service deployment across production systems.

Independent six-month consultant to assess and optimize travel trade and group sales. Deliver a 10-day assessment, 30/60/90-day action plans, sales operations recommendations, account segmentation, partner engagement strategies, tech and reporting improvements, coaching, SWOT analysis versus competitors, and a final transition document enabling ESBO leadership to implement lasting sales process and structure changes.

Manage full-cycle recruitment for clinical and administrative roles (PCA/HHAs and support staff): source, screen, test, interview, extend offers, coordinate orientations, maintain applicant database, and collaborate with workforce partners to facilitate training classes.