Top Tech Jobs & Startup Jobs in NYC, NY

Administer and extend CRM, contact center, and AI-agent platforms supporting Customer Operations. Configure workflows, routing, permissions, prompts, knowledge sources, integrations, and automations. Troubleshoot data-flow issues, monitor AI performance, document system configurations, maintain runbooks, train users, evaluate tools, and translate business requirements into reliable system configurations.

Lead enterprise and solution architecture for life insurance and annuity client programs. Advise executives and technical stakeholders on integration strategies, modernization roadmaps, data flows, system dependencies, and architectural tradeoffs. Oversee integration designs connecting SaaS products with policy administration, CRM, distribution, underwriting, and enterprise data systems. Provide technical discovery, delivery oversight, risk management, and architectural governance across large transformation programs.

Manages strategic accounts to optimize profitability, customer satisfaction, and revenue growth. Develops expansion opportunities, new programs, and services; presents initiatives to senior leadership; monitors the food service equipment and water treatment markets; and leads business development and fulfillment teams. Builds customer relationships, provides technical product expertise, supports negotiations, and represents the Kinetico brand while achieving account revenue goals.

Lead technical pre-sales engagements for DevOps and platform engineering prospects. Conduct discovery, design and build custom AI agents, deliver demos and proofs of concept, assess infrastructure, develop ROI and migration plans, handle technical objections, and coordinate handoffs to onboarding and engineering teams. The role requires strong cloud, Kubernetes, Terraform, CI/CD, AI tooling, security, compliance, scripting, presentation, and solution architecture expertise.

Own a portfolio of dealership clients, conducting consultative performance reviews, tracking KPIs, identifying operational gaps, improving platform adoption, mitigating churn risk, and supporting account expansion. The role requires strong automotive fixed-operations knowledge, analytical problem-solving, change-management expertise, and relationship-building skills to improve customer outcomes and revenue retention.

Own the platform foundations enabling secure data movement across Kodex, including identity, APIs, integrations, MCP servers, enclaves, encryption, and infrastructure. Lead KIP, API strategy, platform roadmaps, compliance readiness, and internal adoption. Partner closely with engineering and product leadership, translate customer needs into platform capabilities, and align cross-functional teams on priorities, architecture, and delivery.

Own the full sales cycle for small and mid-sized psychiatry and mental health practices, from demo request through signature. Conduct tailored product demonstrations, advise buyers on workflow solutions, manage a high-volume pipeline, and close deals efficiently. Use AI tools to improve productivity, maintain rigorous pipeline hygiene, collaborate with Growth, Product, and Operations, provide product feedback, and support successful customer handoffs and onboarding.

Manages the systems engineering discipline and team within an aerospace organization. Responsibilities include staffing, budgeting, workload planning, technical guidance, requirements traceability, systems safety, test planning, flight-test data acquisition, performance evaluation, and continuous process improvement. The role supports product development from concept through production, coordinates with customers and engineering functions, and develops team capabilities and career paths. This is a fully on-site position in San Luis Obispo, California.

Owns revenue operations across Amazon, third-party marketplaces, retail partners, MAP compliance, and HCP sales. Responsibilities include marketplace catalog and promotion management, inventory monitoring, reseller enforcement, retail onboarding, purchase order processing, workflow and SOP development, reporting, and cross-functional coordination with Sales, Finance, Marketing, Supply Chain, Legal, and external partners.

Leads end-to-end delivery of enterprise supply chain analytics and optimization implementations. Responsibilities include engagement governance, solution architecture, modeling, data integration, configuration, UAT, adoption, change management, and executive stakeholder alignment. Manages global cross-functional teams, scopes statements of work, drives delivery accountability, and provides product roadmap feedback. The role is hands-on and customer-facing, requiring strong technical delivery, supply chain analytics, and program management expertise.