Top Tech Jobs & Startup Jobs in NYC, NY

Own end-to-end payment workflows (ACH, wires, RTP, cross-border), investigate and resolve exceptions, drive root-cause fixes, partner with Engineering/Product/Bank partners, surface CX feedback, and use AI to speed analysis and automation.

Lead and scale a Customer Success Engineering team supporting strategic cloud and AI/ML customers. Own 24x7 support operations, escalations, KPIs, and technical enablement across Kubernetes, databases, compute, GPUs and MLOps. Act as technical escalation for Sev1/Sev2 incidents, partner with TAMs and Product/Engineering, improve escalation runbooks and knowledge base, and drive automation and tooling to improve CSAT, response/resolution times, and support quality.

Lead market strategy for AI across the platform: define positioning, messaging, and commercialization; drive GTM and launch readiness; provide market and competitive intelligence; influence product strategy and investment decisions; partner cross-functionally to drive adoption, measurement, and long-term customer value for AI-powered capabilities.

Lead the creation and scaling of a centralized Voice of Customer program: design feedback infrastructure, standardize listening posts, synthesize quantitative and qualitative insights, drive cross-functional governance, build dashboards/portals, close the feedback loop, and measure VoC impact to influence product, policy, and operations.

The Senior Developer Experience Engineer will own CI/CD infrastructure and internal tools, improve developer productivity, and foster team collaboration through effective tooling and automation.

Design, build, and productionize causal ML models (uplift, heterogeneous treatment effects), analyze A/B tests and quasi-experiments, collaborate with product and engineering, ensure scalable, maintainable infrastructure, and balance model complexity with interpretability and business impact.

Lead and grow a team of ML and software engineers to build large-scale indexing, retrieval, and ranking systems for Snapchat ads. Define architecture and evaluation frameworks, collaborate with product and data science, measure outcomes, and raise engineering and ML standards while shaping Snap's broader ML strategy.

Lead global content and creative strategy for Snaps Small and Medium Customers marketing. Develop sales enablement materials, on-platform notifications, email and web content, run data-driven tests with Revenue and Data Science, and manage designers, web developers and copywriters to drive engagement and revenue.

The Territory Account Executive will prospect, build relationships, and sign new accounts for Toast’s Retail platform, using a consultative approach to meet customer needs and drive sales.

The Territory Account Executive will prospect and build relationships with grocery and convenience stores, managing the full sales cycle and leveraging Salesforce for sales activities. This role requires a consultative approach and strong communication skills to develop customized solutions and achieve sales goals in a fast-paced environment while traveling 25% or more.

The Retail Account Executive is responsible for growing Toast's presence in retail sectors by building relationships, managing the sales cycle, and customizing solutions for clients, while leveraging Salesforce.

Lead end-to-end delivery of large capital markets technology transformation programs, managing governance, financials, risk, and stakeholder relationships. Guide engineering, architecture, product, and delivery teams to implement cloud-native, secure, scalable solutions, modernize post-trade systems and market infrastructure, and embed AI/automation capabilities.

Lead AI product strategy and roadmaps for financial services clients; identify high-value use cases, run prototyping/POCs, and guide integration of LLMs, RAG, embeddings, and agentic AI into enterprise platforms while advising senior stakeholders and cross-functional teams.

Lead strategy and organizational transformation engagements for financial services clients. Define strategic direction, design operating models, manage project teams, apply AI-enabled diagnostics, and support business development and practice growth.

Lead a marketing team to develop multi-channel campaigns, thought leadership, and website strategy that drive pipeline and bookings. Oversee content, budgeting, KPI tracking, and partnership with Sales to prioritize the roadmap while managing day-to-day operations and team development.

The Presentation Designer will create structured and clear PowerPoint presentations from complex content for senior stakeholders, ensuring high quality and consistency. Responsibilities include building templates, supporting materials for board and client meetings, and managing multiple workstreams efficiently.

Lead cross-functional programs for inference platform delivery, customer onboarding, launch readiness, and runtime optimization. Drive roadmap outcomes for latency, throughput, uptime, and price-performance. Build metrics, dashboards, launch gates, and repeatable processes for release validation, performance regression tracking, and postmortems. Align Engineering, Product, Infrastructure, and GTM teams to deliver reliable, scalable inference services and operational excellence.

Contract senior-level talent sourcer supporting executive and senior hires across Operations, IT, Revenue/GTM, Marketing and G&A. Build executive pipelines, conduct deep market research and talent mapping, craft personalized outreach using AI sourcing tools, track outreach metrics, partner with recruiters and hiring leaders, qualify candidates, and drive search strategy and execution for fast-moving, infrastructure-focused roles.

Lead the build-out and management of CoreWeave University’s learning operations and systems: configure and optimize the LMS and platform integrations, design measurement frameworks and dashboards, ensure data integrity, run program operations, and manage vendor/content partnerships. Drive scalable processes, partner with IT/HRIS, and use data and AI-enabled tools to surface insights and continuously improve learning delivery.

Design and run Notion's early-career recruiting programs end-to-end: source diverse emerging talent, build assessments and employer brand, convert interns/new grads, and coach hiring teams. Partner with Engineering, Product, Design, Sales, and People to scale pipelines and improve candidate experience using data-driven approaches.

Lead design, launch, and scale of recruiting systems and programs: interviewer training and quality, interviewer pool health, recruiter onboarding, specialty hiring programs, and cross-functional playbooks. Partner with recruiting, people, finance, and senior leadership to drive high-priority initiatives and improve hiring consistency and effectiveness.

Lead execution of customer support strategy to deliver scalable, high-value CX. Build operating frameworks, forecasting, analytics, and metrics (CSAT, FRT, churn). Manage CX tech stack projects, automate journeys and playbooks, partner with RevOps and cross-functional teams, set headcount and OKRs, and identify AI opportunities to improve efficiency and customer outcomes.

Support programmatic and CTV ad campaigns by managing deal intake, setting up and trafficking campaigns, monitoring performance, generating reports, and coordinating with sales, account managers, and cross-functional teams to ensure accurate execution and timely communication.

Door-to-door and lobby sales in multi-dwelling units to meet monthly sales and penetration goals. Generate add-on revenue, resolve customer issues, track competitor activity, complete sales paperwork, collect funds, attend trainings, and support improvements to the customer experience.

Door-to-door and lobby-event sales of telecom products/services to residents in multi-dwelling properties. Meet monthly sales and penetration goals, resolve customer issues, process orders/payments, generate add-on revenue, track competitor activity, and attend training. Work outdoors, travel within assigned territory, and lift/light equipment.