Top Tech Jobs & Startup Jobs in NYC, NY

The Director of Customer Support leads the team to enhance member experience, focusing on customer satisfaction, scalability, and efficiency while managing operations and integrating AI tools.

Outbound SDR responsible for signal-driven prospecting into Tier-1 enterprise accounts, partnering with AEs to build account briefs and targeted campaigns. Use intent data, tech-stack signals, and multi-channel outreach to book high-quality meetings, map buying committees, and maintain pipeline hygiene in Salesforce and Salesloft. Learn ScyllaDB's technical use cases and competitive landscape to translate technical pain into business outcomes and consistently hit monthly and quarterly targets.

The Sales Engineer will connect with clients to identify technical needs, design managed services solutions, and communicate with internal teams for effective project execution.

The Account Manager will onboard clients, drive product adoption, ensure customer satisfaction, and build long-term relationships within the multifamily industry.

Own and improve AWS cloud environment, network connectivity, and internal IT operations. Implement IaC for client onboarding, harden network/security, monitor and remediate vulnerabilities, maintain HIPAA-compliant configurations, manage device enrollment/MDM and IAM, optimize cloud costs, automate infrastructure processes, and support engineering as the go-to cloud resource.

Administer and optimize NetSuite ERP and integrations, implement customizations (SuiteScript, SuiteFlow, SuiteAnalytics, SuiteTalk), support end users, develop reports, lead ERP upgrades and integrations (Celigo/Boomi), maintain data integrity, documentation, and high availability, and assist cross-functional IT projects and disaster recovery.

Engineer and maintain cloud-based application deployments as as-a-code (AaC) using CI/CD pipelines. Configure, deploy, and troubleshoot tools like TeamWork Cloud, Cameo, and Cassandra; integrate applications with workflow/ticketing systems; develop integration interfaces (Python, PowerShell, Groovy); implement IDAM solutions; build test plans and documentation; and use DevOps tooling (Ansible, Terraform, Jenkins, GitLab). Active TS/SCI with CI poly and DoDD 8140 Security+ CE required.

The Enterprise Solutions Engineer will support government customers by leading technical sales, creating tailored solutions, collaborating across teams, and maintaining expert-level product knowledge. Responsibilities include technical discovery, proposal documentation, and customer engagement.

Lead go-to-market strategy for PDQ products through customer research, competitive intelligence, product positioning, analyst relations, and sales enablement. Influence product roadmap with market insights, build battlecards and win/loss frameworks, pilot AI-powered PMM workflows, and support Sales with training and materials.

Lead and manage multiple engineering teams, design agentic LLM-driven development workflows, set technical strategy and standards, ensure delivery quality, mentor engineers, oversee onboarding and performance reviews, and coordinate cross-team efforts to mitigate risks and maintain system ownership, testing, logging, and monitoring.