Top Tech Jobs & Startup Jobs in NYC, NY

Provides frontline product support to SaaS customers through Zendesk and email. Responsibilities include troubleshooting issues, resolving inquiries, routing cases internally, maintaining reporting systems, identifying product friction, and updating help-portal content. The role requires cybersecurity awareness, strong communication, organization, documentation, collaboration, and 1–3 years of SaaS product support and customer service experience.

Lead corporate and group sales for a luxury wellness company by developing executive retreats, incentive programs, corporate partnerships, and recurring revenue. Build relationships with C-suite stakeholders, establish corporate rate plans and strategic alliances, grow group and corporate room-night revenue, and increase cross-selling into wellness programs. The role requires consultative sales leadership, a strong corporate network, and substantial luxury hospitality groups-sales experience.

Manage DTC analytics by building KPI reporting, dashboards, A/B testing analyses, and automated tools across the customer journey. Translate data into actionable recommendations, identify business and customer drivers, improve ecommerce performance measurement, and serve as a trusted thought partner to DTC, Product, Engagement, Distribution, Finance, and senior stakeholders. The role requires strong SQL skills, BI platform expertise, business judgment, storytelling, and effective communication.

Own the technical pre-sales process from discovery through deal signature. Build rapid prototypes, proof-of-concept agents, demo environments, reference architectures, and sizing models. Lead technical demonstrations and deep dives with clinical, IT, and executive stakeholders, address security and integration objections, and collaborate with account executives and Applied AI Engineers. Feed prospect insights into product and engineering while supporting healthcare AI use cases and integrations.

Leads enterprise AI and machine learning strategy, architecture, development, deployment, monitoring, scaling, and governance. Designs end-to-end production systems, translates business challenges into measurable AI solutions, establishes technical standards, partners with business and technology leaders, and mentors technical teams. The role requires advanced quantitative education, extensive machine learning or data science experience, and expertise in production AI, MLOps, cloud platforms, and model lifecycle management.

Provide strategic administrative support to the VP of Engineering by managing calendars, resolving scheduling conflicts, coordinating travel, serving as a stakeholder liaison, handling ad hoc projects, and improving operational efficiency. The role requires discretion, proactive problem-solving, strong communication, adaptability, and meticulous attention to detail in a fast-paced environment.

Provides high-level administrative support to the VP of Engineering by managing calendars, resolving scheduling conflicts, coordinating travel, acting as a gatekeeper, handling special projects, and serving as a polished contact for internal and external stakeholders. The role requires proactive judgment, discretion, strong communication, adaptability, organization, and the ability to prioritize competing tasks in a fast-paced environment.

Executes daily payments operations, including merchant exceptions, reconciliation, disputes, chargebacks, ACH returns, reserves, and settlement issues. Investigates discrepancies, monitors merchant activity, maintains operational documentation, tracks KPIs, and escalates problems appropriately. The role also identifies process improvements and collaborates with Finance, Engineering, Support, and commercial teams to implement operational changes and tooling as Tabs scales its payments program.

Manage and enhance HASI’s data platform infrastructure, focusing on Snowflake, Apache Airflow, and Microsoft Fabric. Configure environments, optimize performance and costs, administer security and access controls, maintain orchestration and CI/CD pipelines, support upgrades, and improve metadata governance. The role also evaluates emerging technologies, develops SOPs and documentation, monitors platform reliability, and collaborates with data engineering, analytics, and security teams.

Lead North American sales strategy and revenue growth for Polo and Lauren intimates and sleepwear brands. Manage major retailer relationships, financial plans, forecasting, replenishment, bookings, shipments, business development, and specialty-store representatives. Build and lead the sales team while collaborating with brand management, marketing, planning, production, and client services. The role is hybrid, requiring four days weekly in the New York City office and travel.