Top Tech Jobs & Startup Jobs in NYC, NY

Provide high-touch executive and personal support to the CEO including calendar, travel, inbox, vendor research, HR coordination, payments and expense tracking, special projects, and event support. Act as CEO liaison internally and externally, handle confidential matters, and manage operational workflows to keep business and personal life running smoothly.

Lead a team of customer success and implementation professionals responsible for deploying an AI platform across large capital programs. Define customer use cases and data strategies, accelerate implementation and adoption, manage executive relationships, establish delivery playbooks, and measure business value. Own renewal forecasting, negotiations, retention, and expansion while partnering with Product and Engineering on customer-driven roadmap priorities. Coach early-career employees and improve deployment consistency, time to value, and account outcomes.

Lead and scale a US-based Customer Success team across New York and San Francisco. Manage CSMs, forecast renewals, monitor customer health, conduct one-on-ones, join customer calls, and establish repeatable operating rhythms. Partner with Sales, Product, Marketing, and RevOps while representing customer feedback in product decisions. Champion AI-powered workflows for account research, health monitoring, call preparation, and QBRs.

Design, build, and deploy agentic AI solutions (Google Gemini, Claude, ADK); maintain BigQuery data warehouse and ETL pipelines; troubleshoot tracking across Google Analytics, Omeda, Piano, and Salesforce; create dashboards and monitoring to ensure data quality and measure agentic impact across Sales, Marketing, Editorial, and Finance.

Own strategic procurement customer outcomes, including implementations, spend analysis, sourcing events, supplier negotiations, quote normalization, savings tracking, and award recommendations. Partner directly with procurement leaders and engineering teams to diagnose AI workflow failures, define product requirements, QA recommendations, and automate recurring procurement work. Build trusted customer relationships while personally executing complex sourcing and commercial decisions.

Design, build, and deliver front-end features with strong UX focus. Own technical design, coding, testing, deployment, and monitoring in a continuous delivery, microservices environment. Collaborate with Product, implement automated QA practices, and contribute to production deployments while practicing robust testing methodologies.

Manage employee relations administration, including leave, accommodations, work restrictions, case tracking, benefits support, COBRA coordination, and ADP updates. Maintain accurate documentation, ticket queues, and employee records while supporting investigations and terminations led by the SVP of People. Coordinate with managers, benefits brokers, payroll, employees, and outside counsel, report case trends, and improve People Operations processes.

Develops and maintains organizational budgets, financial reports, variance analyses, scorecards, and KPI tools. Partners with leadership, programs, grants, development, and HR to monitor financial performance, support RFP budgets, manage grant reporting and invoicing, track staffing, and facilitate contract rollouts. Provides general finance support, participates in annual budgeting, and assists with FUND EZ to Sage Intacct conversion projects.

Manage day-to-day office operations for a $15M+ commercial HVAC contractor: own QuickBooks Online and AR/AP, prepare certified payroll (Form PW-3), manage COIs and insurance coordination, provide notarization, support payroll and onboarding, handle vendor and GC accounting coordination, and maintain office administration and filing systems.

Own and evolve the Talent Acquisition function, personally managing searches from intake through accepted offer while advising senior leaders. Lead workforce planning, proactive pipeline development, recruiting analytics, market intelligence, budget tracking, process improvement, and candidate experience. Partner with HR, Finance, and department heads to forecast hiring needs, improve recruiting practices, maintain Workable documentation, and ensure consistent, equitable, legally compliant processes in a lean, autonomous environment.