Top Tech Jobs & Startup Jobs in NYC, NY

Leads museum-wide audiovisual and media production operations across hundreds of annual events. Oversees technical designs, staffing, scheduling, union compliance, documentation, budgets, vendors, risk management, troubleshooting, and event execution. Provides senior escalation support, manages technical teams and operational systems, and drives improvements to AV infrastructure, workflows, equipment standards, and service delivery while partnering with museum stakeholders.

Provides Mandarin-speaking customer support for import freight forwarding operations. Creates customer profiles, prepares quotations, coordinates shipment bookings, validates ocean and air shipments, provides tracking updates, handles special requests, and directs customer inquiries. The role requires frequent communication with customers and internal departments, high-volume data entry, strong organization, and proficiency with Microsoft Office and Excel. CargoWise experience is a plus.

Lead the Case Strategy Engineering team, owning data models, databases, APIs, services, and full-stack workflows supporting AI- and ML-driven healthcare reimbursement strategies. Partner with Data Science and AI Platform teams to productionize models, build feedback systems, guide architecture, connect engineering outcomes to customer lift and ARR, and grow an experienced engineering organization.

Leads luxury automotive and new business campaigns, defining premium brand voice and copy standards across channels. Mentors copywriters and art directors, develops breakthrough concepts, leads pitch presentations, manages executive client relationships, and oversees creative production from ideation through final delivery. Requires exceptional campaign leadership, luxury or automotive experience, strong copywriting craft, and the ability to inspire teams and sell sophisticated creative ideas.

Support paid advertising campaigns across search, app, social, and display channels. Monitor budgets and performance, build reports, analyze campaign and subscriber data, research competitor advertising, and help test ad copy, creative, landing pages, and audiences. Collaborate with Creative, Analytics, Product, and Martech teams while gaining practical performance marketing experience.

Lead design and implementation of Pinterest Edge systems (CDN, TLS, DNS, proxies) to manage automation traffic and rate limiting at scale. Develop request-processing logic in Envoy, collaborate with vendors and platform teams, mentor engineers, use AI to accelerate workflows, and participate in on-call incident response and reliability improvements.

Build and manage customer engagement programs across approximately 20 enterprise accounts. Develop user communities, champion networks, and executive relationships; organize events, workshops, training, and ongoing programming; map stakeholders and identify expansion opportunities for account managers. Track engagement in Salesforce and coordinate with Account Management, Customer Enablement, and Solution Consulting. This non-quota-carrying role requires strong executive presence, program management, facilitation, communication, and enterprise software customer experience.

Coordinates public relations and influencer initiatives, including agency support, partnership outreach, events, mailers, UGC, content tracking, reporting, product fulfillment, and influencer research. Collaborates with internal teams, agencies, creators, talent managers, and vendors while maintaining accurate campaign data and supporting media and influencer events. Requires strong organization, communication, beauty-industry awareness, and spreadsheet and presentation expertise.

Own technical implementation workstreams across multiple customer accounts, drive rapid AI platform activation, lead user sessions and technical presentations, and build scalable solutions for clean handoffs. The role combines hands-on solution building, client-facing consulting, stakeholder collaboration, and customer outcome ownership in a fast-moving manufacturing technology environment.

Own the end-to-end product strategy and roadmap for retention, post-purchase, and returning-customer experiences. Lead order tracking, returns, accounts, self-service support, personalization, experimentation, and checkout optimization. Manage a dedicated engineering and design group while partnering with platform teams, CRM, Retention, and external agencies. Define metrics, run A/B tests, analyze cohorts and funnels, and drive measurable improvements in repeat purchasing and customer engagement.