Top Tech Jobs & Startup Jobs in NYC, NY

Leads Rapid7’s global technical sales organization across Sales Engineering Specialists, Forward Engineering, Labs, and the Center of Excellence. Develops technical sales strategy, organizational roadmaps, succession frameworks, and engineering capabilities while partnering with sales leadership. Oversees integrations, demo infrastructure, enterprise platform architecture, ROI modeling, resource planning, and cross-functional execution. Drives organizational scaling, executive alignment, talent development, and measurable contributions to revenue and product innovation.

Supports customers using Rapid7’s Vector Command Red Team service through attack surface analysis, reconnaissance, OSINT, reporting, customer communications, and request prioritization. The role coordinates with Red Team, MDR, and MVM teams; conducts manual network and service reconnaissance; develops scripts to analyze attack surface data; monitors customer exposures; and performs entry-level external penetration testing. It also includes customer onboarding, monthly reporting, update calls, and translating technical security concepts for nontechnical stakeholders.

Leads Procore consulting engagements by translating client business needs into requirements, architecting and implementing solutions, designing quality processes, reviewing testing and budgets, improving workflows, supporting sales, and mentoring engineering and consulting teams. The role serves as a Procore subject matter expert, oversees quality management and SDLC methodologies, develops service offerings, and drives client satisfaction and team growth.

Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards.

Leads the design, automation, deployment, monitoring, and security of Azure cloud infrastructure. Builds Infrastructure as Code with Terraform, Bicep, or ARM templates; manages CI/CD pipelines through Azure DevOps and GitHub; and implements monitoring, logging, alerting, incident response, patching, and vulnerability management. Collaborates with engineering, development, architecture, security, and incident management teams to improve system reliability, scalability, performance, and cost efficiency.

Provide high-volume, phone-based technical support and first-line resolution for hardware, software, networking and access issues. Log and track incidents in ServiceNow/ITSM, escalate complex problems, suggest process improvements, and maintain security and confidentiality while working from an approved remote workspace on a set evening/weekend schedule.

Lead enterprise-scale Akeneo PIM implementations, including solution architecture, platform configuration, data architecture, API development, and third-party integrations. Collaborate with developers, architects, clients, and stakeholders to deliver digital transformation projects. Ensure data privacy, security, and lifecycle protection while documenting technical solutions, gathering requirements, managing expectations, and mentoring junior team members.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Support Xero’s partner sales channel by guiding accounting and bookkeeping practices through onboarding, data migration, software implementation, and activation. Deliver one-on-one and group training on Xero and related products, manage stakeholder expectations, schedule virtual and on-site sessions, maintain Salesforce records, and create self-service resources. The role requires frequent travel to partner practices and strong accounting, communication, presentation, and relationship-building skills.

Provides field-based automotive diagnostic, repair, and technical support to GM dealerships. Resolves escalated vehicle issues, supports potential repurchase cases, evaluates dealership service readiness, trains dealer personnel, manages dispatch cases, and communicates product-quality findings to GM engineering and service teams. The role also supports warranty-cost reduction, dealer comeback processes, customer relationships, arbitration matters, and technician recruitment while traveling frequently throughout the assigned territory.

Lead the global Revenue Readiness function by establishing its strategy, operating model, governance, learning infrastructure, and multi-year roadmap. Build scalable onboarding, enablement, reinforcement, content, measurement, and change-readiness programs across revenue teams. Advise senior GTM leaders, prioritize investments, coordinate cross-functional initiatives, manage the learning ecosystem, and develop the Revenue Readiness team in a scaling B2B SaaS organization.

Partners with go-to-market leaders to analyze sales performance, pipeline, forecasts, seller productivity, and operational metrics. Leads cross-functional initiatives, improves sales processes, CRM hygiene, CPQ practices, reporting, workflows, and account coverage. Builds executive dashboards and practical recommendations, using Salesforce, spreadsheets, AI, automation, and analytics to improve sales execution and measurable business outcomes.

Administer learning and readiness platforms, including learning paths, assignments, cohorts, certifications, assessments, and reporting. Coordinate training calendars, launches, enrollment, facilitators, communications, onboarding programs, and learner follow-up. Maintain content governance, metadata, versioning, and archival standards. Produce dashboards tracking completion, proficiency, certifications, and readiness gaps while partnering cross-functionally to improve operational efficiency and learner experience.

Plan, execute, and optimize multi-channel B2B demand generation and ABM campaigns for the mid-market segment. Partner with content, product marketing, marketing operations, sales, and analytics teams to align targeting, messaging, enablement, and pipeline goals. Manage webinars, sales plays, direct mail, and other channels; monitor performance, conduct testing, optimize spend, maintain reporting, and translate campaign data into actionable recommendations. Use AI tools to improve personalization and execution.

Support the Chief Product Officer and Chief Technology Officer by managing calendars, travel, communications, meetings, events, and confidential priorities. Lead the Pakistan-based technical executive assistant team supporting Product and Technology leadership, establishing service standards, coverage models, and development paths. Coordinate across time zones, maintain organizational documentation, anticipate executive needs, and assist with special projects and cross-functional initiatives.

Perform manual exploratory testing and build/maintain automated test suites (Playwright/Selenium). Integrate tests into CI/CD, collaborate with product and engineering on acceptance criteria, investigate and track defects, and advocate shift-left testing and continuous quality improvements.