Top Tech Jobs & Startup Jobs in NYC, NY

Own and expand strategic enterprise accounts, primarily with corporate security organizations. Build multi-year account plans, land large customers through paid trials and initial deployments, and expand programs across teams, business units, and locations. Develop executive relationships, business cases, and referenceable customers while guiding procurement, security reviews, legal negotiations, and SLA discussions. Lead cross-functional account pods, forecast pipeline in Salesforce and Clari, and expand customer use cases from security into inspection and operations.

Leads and scales People Operations infrastructure for a rapidly growing, distributed company. Responsibilities include managing People Operations staff, advising leaders on organizational design, overseeing performance and workforce planning, driving engagement and retention, leading onboarding and development, ensuring employment-law compliance, handling employee relations, implementing SOPs, and advancing AI-driven workflow automation. Partners with Talent Acquisition, Legal, IT, Finance, founders, and business leaders on people programs and change management.

Manages website content, email campaigns, social media publishing, and digital channel quality assurance. Analyzes website, social, and email performance data to produce reports, identify trends, and recommend campaign improvements. Supports competitive analysis, tracking and data governance, webinar assets, marketing communications, brand standards, and cross-functional Growth initiatives.

Lead and coach a technical Support team while personally handling Tier 1 and Tier 2 issues for legal software products. Establish ticket classification, SLAs, escalation workflows, reporting, knowledge management, and AI-enabled support practices. Evaluate and implement support systems, collaborate with R&D and Cloud Ops, communicate during incidents, monitor client health, and drive retention and continuous improvement.

Oversee month-end and quarter-end close, technical accounting, audits, controls, financial reporting, and accounting systems. Lead process improvements and financial system optimization while ensuring GAAP compliance. Manage, mentor, and develop the accounting team; partner with the Controller on policy and audit readiness. The role also supports multi-entity accounting, system scalability, and special projects in a high-growth B2B SaaS environment.

Design, implement, and optimize high-performance attention and foundational AI kernels for GPUs, NPUs, ASICs, and other accelerators. Build reusable attention-framework abstractions, profile workloads, develop benchmarks and correctness tests, analyze hardware and compiler behavior, and improve production inference performance. Collaborate with hardware and software teams, document designs, resolve ambiguous performance issues, and mentor engineers while supporting new accelerator architectures and AI workloads.

Own the end-to-end affiliate commission and contractual payment lifecycle, including calculations, payout accuracy, disputes, clawbacks, refunds, chargebacks, and compliance decisions. Serve as the primary affiliate contact for payment issues, partner with Revenue Operations and Affiliate Managers, and create scalable SOPs, exception policies, and calculation methodologies. Analyze commission data, resolve root causes before payout deadlines, maintain documentation, and collaborate with Finance, Legal, and compliance teams.

Leads a team of Affiliate Managers responsible for high-value partner relationships and revenue performance. Owns forecasts, affiliate growth, escalations, endorsement agreements, compliance, payouts, and program playbooks. Coaches managers, improves partner quality and retention, collaborates across marketing, legal, finance, product, and operations, and provides leadership recommendations on investments, incentives, tooling, and expansion. The role also represents the company at affiliate events and requires occasional travel.

Leads HighLevel’s affiliate programs team, owning activation, engagement, events, campaigns, asset libraries, recognition initiatives, compliance, KPIs, budgets, and cross-functional execution. Manages a multidisciplinary team and affiliate base of more than 10,000 partners. The role requires scalable partner-program expertise, people leadership, event management, affiliate compliance knowledge, analytical reporting, operational rigor, and willingness to travel regularly for events and relationship meetings.

Provide phone and ticket-based customer support for top-tier brands. Assist customers with product and service questions, follow written workflows, resolve concerns, accept feedback, and work flexible weekday and weekend shifts remotely. Requires a friendly tone, dedicated Windows computer, quality headset, and installation of company security software and a 2FA application.

Creates and produces graphic assets for web, social, paid advertising, email, campaigns, retail signage, events, and sales collateral. Adapts campaign concepts across formats, follows brand guidelines, prepares production-ready screen and print files, and incorporates stakeholder feedback. The role also contributes creative concepts and uses AI tools for ideation and production while collaborating with marketing, product, web, and creative teams.

Design and ship consumer-facing web interfaces for NETGEAR, including landing pages, category pages, product detail pages, content pages, and product finder tools. Maintain and extend the atomic design system and Figma libraries, create developer-ready handoffs, collaborate with front-end and app teams, and use analytics and consumer research to guide decisions. The role also involves stakeholder presentations, design reviews, accessibility-aware component design, and occasional design direction for other teams.

Leads strategic procurement for battery storage components, including category strategy, RFPs, sourcing, contract negotiation, supplier risk management, cost reduction, and supplier quality. Partners with Commercial Operations, Engineering, and Legal to align equipment and service agreements with project requirements. Analyzes market trends, material costs, technology roadmaps, and total cost of ownership while monitoring supplier KPIs, delivery, quality, lead times, savings, and risk.