Top Tech Jobs & Startup Jobs in NYC, NY

Administer and configure the IndySoft calibration management platform across a national lab network. Responsibilities include managing users and workflows, maintaining equipment and reporting configurations, supporting data migrations and site integrations, monitoring integrations with NetSuite and Salesforce, troubleshooting data issues, assisting users, documenting processes, and recommending system improvements. The role requires IndySoft experience, SQL proficiency, knowledge of APIs and data integrations, strong data-quality skills, and effective communication.

Lead and develop a team of Renewal Managers responsible for SaaS renewal performance, forecasting, negotiations, retention, and commercial execution. Own renewal metrics including GRR, churn, renewal rate, and forecast accuracy. Partner with Customer Success, Sales, Revenue Operations, Finance, Legal, and Deal Desk to improve customer lifecycle processes, build scalable renewal playbooks, and strengthen operational rigor. Recruit and develop talent while driving predictable, customer-centered renewal outcomes.

Coordinates software implementation training programs, schedules sessions, develops instructional materials, and delivers train-the-trainer support. Collaborates with clients, subject matter experts, developers, testers, and project teams to align training with user workflows and software updates. Evaluates training effectiveness, manages multiple projects, and may assist with testing coordination, change management, and system setup. The role is fully in-office, client-facing, and begins in 2027.

Implements and supports regulated manufacturing software applications for biotechnology, pharmaceutical, and medical device customers. Responsibilities include technical consultations, requirements assessment, implementation planning, installation, configuration, integrations, upgrades, troubleshooting, validation, and customer testing. The role coordinates customer and internal stakeholders, manages project dependencies and risks, supports pre-sales activities, documents implementations, communicates technical decisions, and relays customer feedback to product management. Travel is required up to 10%.

Find and sell new clients for Bennie’s employee benefits brokerage business across the East Coast. Responsibilities include prospecting, qualifying leads, managing the full sales cycle, presenting benefits analyses and product demonstrations, forecasting revenue, maintaining Salesforce CRM data, attending industry events, and developing relationships with prospects, consultants, partners, and decision-makers.

Design, develop, test, deploy, and maintain full‑stack enterprise applications in AWS. Build front-end components (Angular/TypeScript), backend services (Java/Node.js), REST APIs, integrations, and relational database solutions. Troubleshoot production issues, participate in architecture and design, support CI/CD and deployment, conduct code reviews, mentor developers, and collaborate with Product, QA, and DevOps in Agile teams.

Build interactive prototypes and run rapid user experiments across the full stack, including frontend, backend, and APIs. Shape product direction through hypothesis-driven development, user curiosity, fast iteration, and evidence-based decisions. The role requires broad engineering skills, comfort with ambiguity, and effective use of AI-assisted development tools such as Copilot, Cursor, or Claude.

Leads regional customer service operations for transit bus clients, managing cross-functional service teams, warranty execution, staffing, facilities, customer relationships, scorecards, commercial opportunities, bids, and process improvements. Oversees regional service managers and customer support activities while coordinating with production, quality, sales, and other regional leaders. Requires extensive transit industry experience, strong knowledge of vehicle mechanical and electrical systems, customer service expertise, analytical ability, and regular travel.

Own the full sales cycle for enterprise SaaS deals with state, local, and federal government agencies. Build territory plans, generate and manage six-figure pipelines, conduct consultative discovery, navigate public-sector procurement, present ROI and security value propositions, and close complex multistakeholder opportunities. Develop strategic agency relationships, collaborate with partners and internal teams, and drive new logo acquisition, expansion, implementation success, and customer value realization.

Owns new business and expansion sales across state, local, and federal government accounts. Manages territory planning, prospecting, forecasting, complex multi-stakeholder SaaS sales cycles, procurement processes, negotiations, and six-figure deals. Builds relationships with government legal, IT, security, and records-management stakeholders; develops ROI-based business cases; and partners with sales engineering, product, marketing, customer success, and channel partners. Sells secure document and content management solutions, including FedRAMP-authorized offerings.

Leads end-to-end trade customization, promotional, and club-pack execution across assigned portfolios. Manages SKU performance, inventory disposition, forecasting, vendor orders, purchase orders, reporting, and corrective actions. Coordinates with supply planning, demand planning, Finance, Marketing, Trade Promotions, Sales, Master Data, and packaging vendors. Serves as a SAP planning subject-matter expert, validates costs and data integrity, resolves invoice discrepancies, and drives continuous improvement while meeting service, cost, and inventory objectives.