Top Tech Jobs & Startup Jobs in NYC, NY

Leads Claravine’s marketing function, category narrative, thought leadership, enterprise demand generation, pipeline contribution, product marketing, content strategy, analyst relations, and customer advocacy. Owns positioning, ABM, sales enablement, marketing budget and P&L, reporting, and team development. The role requires executive-level engagement with enterprise marketing buyers, ownership of revenue outcomes, and experience building lean, AI-enabled B2B SaaS marketing organizations.

Own post-sale relationships for strategic healthcare clients, driving retention, expansion, adoption, and advocacy. Advise customers on product value, stabilization, training, and workflow improvements; monitor engagement and churn metrics; identify upsell opportunities; resolve escalations; document communications in Gainsight and Salesforce; lead customer health reviews; and support other customer success managers.

Provides frontline B2B SaaS product support to Klara users through phone, email, and chat. Troubleshoots software issues, performs browser and API diagnostics, documents and escalates complex problems, authors knowledge-base content, collaborates cross-functionally, and recommends workflow improvements using AI productivity tools. The role requires strong customer communication, multitasking across support channels, and availability from 11 a.m. to 8 p.m. EST, including occasional weekends.

Leads the Finance and Accounting Department, overseeing nonprofit accounting, monthly closes, audits, 990 filings, financial reporting, compliance, client implementations, and service delivery. Manages and coaches a six-person team, sets departmental KPIs, owns P&L responsibilities, improves systems and processes, and contributes to company-wide strategy and service-line growth. Provides hands-on financial consulting to complex nonprofit, political, civic, and charitable clients.

Architects and leads enterprise data engineering platforms, including scalable ETL/ELT pipelines, streaming frameworks, cloud infrastructure, data warehouses, and AI/ML data systems. Establishes engineering standards, governance, monitoring, data quality, security, and schema management practices. Designs AI agents using LLMs, partners across business and infrastructure teams, and makes high-impact architectural decisions for reliable, secure, multi-region data environments.

Investigates customer escalations, performs root-cause analysis across complex Java codebases, and delivers production-ready fixes. Uses AI-assisted tools for log analysis, defect diagnosis, code remediation, test generation, and validation. Communicates issue status, documents resolutions, maintains knowledge content, supports teammates, and contributes to product enhancements. The role includes periodic after-hours and weekend pager coverage.

Manage consolidated financial close and reporting for a global multi-entity nonprofit: prepare and review journal entries, reconcile balance sheet accounts, perform intercompany eliminations and revenue reconciliations, manage bank and payment settlements, support audits, and drive process and system improvements.

Translates business needs into user stories, acceptance criteria, and actionable backlog items for enterprise CMS and digital initiatives. Leads backlog refinement, supports prioritization and scope management, identifies risks, and facilitates alignment among stakeholders, developers, QA, and product teams. Participates in Agile ceremonies, supports UAT and delivery readiness, maintains traceability, and contributes to solution documentation and process improvement. Requires enterprise CMS experience, strong requirements analysis, Agile delivery knowledge, and familiarity with digital platform integrations.

Negotiate complex commercial agreements and intellectual property licenses, partnering with sales, customer success, and professional services teams. Develop contract templates, playbooks, policies, processes, and performance metrics to accelerate deal velocity. Advise leadership on commercial, IP, data protection, and regulatory matters; use AI to improve legal workflows and mentor junior team members in a fast-growing, fully remote company.

Leads customer-facing development of AI agent systems, multi-agent workflows, BI and ML pipelines, and enterprise data governance solutions. Partners with Fortune 500 stakeholders to translate business and data challenges into production-grade technical solutions, develops reusable delivery patterns and internal tooling, influences product roadmaps, conducts competitive analysis, and mentors engineers and technical teams.

Leads enterprise AI fluency and organizational change management initiatives. Responsibilities include identifying AI integration opportunities, designing adoption and governance models, overseeing scalable learning and upskilling programs, supporting client presales, managing stakeholders, measuring behavioral and business outcomes, and embedding change enablement into technology implementations. The role requires strategic and tactical leadership across functions while adapting curriculum, guardrails, and operating models to evolving AI capabilities.