Top Tech Jobs & Startup Jobs in NYC, NY

Investigates customer escalations, performs root-cause analysis across complex Java codebases, and delivers production-ready fixes. Uses AI-assisted tools for log analysis, defect diagnosis, code remediation, test generation, and validation. Communicates issue status, documents resolutions, maintains knowledge content, supports teammates, and contributes to product enhancements. The role includes periodic after-hours and weekend pager coverage.

Manage consolidated financial close and reporting for a global multi-entity nonprofit: prepare and review journal entries, reconcile balance sheet accounts, perform intercompany eliminations and revenue reconciliations, manage bank and payment settlements, support audits, and drive process and system improvements.

Translates business needs into user stories, acceptance criteria, and actionable backlog items for enterprise CMS and digital initiatives. Leads backlog refinement, supports prioritization and scope management, identifies risks, and facilitates alignment among stakeholders, developers, QA, and product teams. Participates in Agile ceremonies, supports UAT and delivery readiness, maintains traceability, and contributes to solution documentation and process improvement. Requires enterprise CMS experience, strong requirements analysis, Agile delivery knowledge, and familiarity with digital platform integrations.

Negotiate complex commercial agreements and intellectual property licenses, partnering with sales, customer success, and professional services teams. Develop contract templates, playbooks, policies, processes, and performance metrics to accelerate deal velocity. Advise leadership on commercial, IP, data protection, and regulatory matters; use AI to improve legal workflows and mentor junior team members in a fast-growing, fully remote company.

Leads customer-facing development of AI agent systems, multi-agent workflows, BI and ML pipelines, and enterprise data governance solutions. Partners with Fortune 500 stakeholders to translate business and data challenges into production-grade technical solutions, develops reusable delivery patterns and internal tooling, influences product roadmaps, conducts competitive analysis, and mentors engineers and technical teams.

Leads enterprise AI fluency and organizational change management initiatives. Responsibilities include identifying AI integration opportunities, designing adoption and governance models, overseeing scalable learning and upskilling programs, supporting client presales, managing stakeholders, measuring behavioral and business outcomes, and embedding change enablement into technology implementations. The role requires strategic and tactical leadership across functions while adapting curriculum, guardrails, and operating models to evolving AI capabilities.

Administer and configure the IndySoft calibration management platform across a national lab network. Responsibilities include managing users and workflows, maintaining equipment and reporting configurations, supporting data migrations and site integrations, monitoring integrations with NetSuite and Salesforce, troubleshooting data issues, assisting users, documenting processes, and recommending system improvements. The role requires IndySoft experience, SQL proficiency, knowledge of APIs and data integrations, strong data-quality skills, and effective communication.

Lead and develop a team of Renewal Managers responsible for SaaS renewal performance, forecasting, negotiations, retention, and commercial execution. Own renewal metrics including GRR, churn, renewal rate, and forecast accuracy. Partner with Customer Success, Sales, Revenue Operations, Finance, Legal, and Deal Desk to improve customer lifecycle processes, build scalable renewal playbooks, and strengthen operational rigor. Recruit and develop talent while driving predictable, customer-centered renewal outcomes.

Coordinates software implementation training programs, schedules sessions, develops instructional materials, and delivers train-the-trainer support. Collaborates with clients, subject matter experts, developers, testers, and project teams to align training with user workflows and software updates. Evaluates training effectiveness, manages multiple projects, and may assist with testing coordination, change management, and system setup. The role is fully in-office, client-facing, and begins in 2027.

Implements and supports regulated manufacturing software applications for biotechnology, pharmaceutical, and medical device customers. Responsibilities include technical consultations, requirements assessment, implementation planning, installation, configuration, integrations, upgrades, troubleshooting, validation, and customer testing. The role coordinates customer and internal stakeholders, manages project dependencies and risks, supports pre-sales activities, documents implementations, communicates technical decisions, and relays customer feedback to product management. Travel is required up to 10%.