Top Tech Jobs & Startup Jobs in NYC, NY

Leads regional customer service operations for transit bus clients, managing cross-functional service teams, warranty execution, staffing, facilities, customer relationships, scorecards, commercial opportunities, bids, and process improvements. Oversees regional service managers and customer support activities while coordinating with production, quality, sales, and other regional leaders. Requires extensive transit industry experience, strong knowledge of vehicle mechanical and electrical systems, customer service expertise, analytical ability, and regular travel.

Own the full sales cycle for enterprise SaaS deals with state, local, and federal government agencies. Build territory plans, generate and manage six-figure pipelines, conduct consultative discovery, navigate public-sector procurement, present ROI and security value propositions, and close complex multistakeholder opportunities. Develop strategic agency relationships, collaborate with partners and internal teams, and drive new logo acquisition, expansion, implementation success, and customer value realization.

Own sales strategy and analytics planning, including ARR and pipeline targets, quota setting, territory design, headcount and capacity modeling, forecasting, dashboards, KPI reporting, and productivity analysis. Partner with GTM and Finance leaders to turn complex data into actionable recommendations, standardize metrics, improve data quality and automation, and develop AI-enabled tools. Mentor analysts and establish analytical rigor across the team.

Execute the BSA/AML financial crimes compliance program for U.S. personal loans and credit cards. Investigate AML and sanctions alerts, maintain case records, prepare reports, support audits and regulatory requests, conduct risk assessments, and escalate unusual activity. Partner with Operations, Product, Engineering, bank partners, and regulators while identifying automation opportunities and supporting front-line queues during periods of high volume.

Lead technical pre-sales engagements for state, local government, and higher education customers. Conduct discovery, platform demonstrations, and technical Proof of Value engagements; translate public-sector mission and compliance needs into Tanium solutions. Partner with sales, field engineering, marketing, product, customer success, and channel partners throughout the sales cycle. Present to executive and technical audiences, support RFP/RFI responses, enable partners, participate in industry events, and travel 40–60%.

Lead and coach a team of 4–8 engineers while providing technical direction, architectural oversight, and hands-on coding support. Partner with Product and Design on roadmaps, technical strategy, and delivery improvements. Promote software quality, reliability, and stability; lead incident response and post-mortems; and collaborate with engineering managers and stakeholders to reduce dependencies and support customer success.

Advise optometric practices on business performance through high-level P&L reviews, operational assessments, benchmark reporting, and strategic recommendations. Identify improvement and profit opportunities across practice management, staffing, optical operations, marketing, and revenue cycle management. Provide education, webinars, resources, and actionable guidance while coordinating handoffs to specialized advisors and supporting member engagement, satisfaction, and retention.

Leads and oversees school operations, strategy, academic outcomes, and organizational performance across multiple schools.

Own a named territory of pharmaceutical and biotech accounts, developing relationships with senior stakeholders and winning new logos. Responsibilities include account planning, account-based marketing, value-based discovery, complex sales-cycle management, tailored demonstrations, ROI modeling, negotiation, forecasting, and CRM management. The role requires expertise in life sciences revenue management, government pricing, Medicaid, 340B, rebates, chargebacks, and gross-to-net processes. This is a fully remote position with travel up to 25%.

Leads enterprise risk and safety management for outdoor conservation programs. Responsibilities include developing policies and training, reviewing program risks, managing medical information exchange, overseeing safety associates and contractors, coordinating incident response and on-call coverage, facilitating emergency preparedness exercises, conducting incident reviews, evaluating accommodations, and coaching program leaders. The role also manages vendors, maintains procedures and records, and supports continuous safety improvement across remote programs.