Top Tech Jobs & Startup Jobs in NYC, NY

Own and expand strategic enterprise accounts, primarily with corporate security organizations. Build multi-year account plans, land large customers through paid trials and initial deployments, and expand programs across teams, business units, and locations. Develop executive relationships, business cases, and referenceable customers while guiding procurement, security reviews, legal negotiations, and SLA discussions. Lead cross-functional account pods, forecast pipeline in Salesforce and Clari, and expand customer use cases from security into inspection and operations.

Leads and scales People Operations infrastructure for a rapidly growing, distributed company. Responsibilities include managing People Operations staff, advising leaders on organizational design, overseeing performance and workforce planning, driving engagement and retention, leading onboarding and development, ensuring employment-law compliance, handling employee relations, implementing SOPs, and advancing AI-driven workflow automation. Partners with Talent Acquisition, Legal, IT, Finance, founders, and business leaders on people programs and change management.

Manages website content, email campaigns, social media publishing, and digital channel quality assurance. Analyzes website, social, and email performance data to produce reports, identify trends, and recommend campaign improvements. Supports competitive analysis, tracking and data governance, webinar assets, marketing communications, brand standards, and cross-functional Growth initiatives.

Lead and coach a technical Support team while personally handling Tier 1 and Tier 2 issues for legal software products. Establish ticket classification, SLAs, escalation workflows, reporting, knowledge management, and AI-enabled support practices. Evaluate and implement support systems, collaborate with R&D and Cloud Ops, communicate during incidents, monitor client health, and drive retention and continuous improvement.

Oversee month-end and quarter-end close, technical accounting, audits, controls, financial reporting, and accounting systems. Lead process improvements and financial system optimization while ensuring GAAP compliance. Manage, mentor, and develop the accounting team; partner with the Controller on policy and audit readiness. The role also supports multi-entity accounting, system scalability, and special projects in a high-growth B2B SaaS environment.

Provide phone and ticket-based customer support for top-tier brands. Assist customers with product and service questions, follow written workflows, resolve concerns, accept feedback, and work flexible weekday and weekend shifts remotely. Requires a friendly tone, dedicated Windows computer, quality headset, and installation of company security software and a 2FA application.

Creates and produces graphic assets for web, social, paid advertising, email, campaigns, retail signage, events, and sales collateral. Adapts campaign concepts across formats, follows brand guidelines, prepares production-ready screen and print files, and incorporates stakeholder feedback. The role also contributes creative concepts and uses AI tools for ideation and production while collaborating with marketing, product, web, and creative teams.

Leads strategic procurement for battery storage components, including category strategy, RFPs, sourcing, contract negotiation, supplier risk management, cost reduction, and supplier quality. Partners with Commercial Operations, Engineering, and Legal to align equipment and service agreements with project requirements. Analyzes market trends, material costs, technology roadmaps, and total cost of ownership while monitoring supplier KPIs, delivery, quality, lead times, savings, and risk.

Drives end-to-end execution of complex technical programs across global, distributed teams. Manages timelines, milestones, risks, dependencies, issues, stakeholder alignment, operating rhythms, and leadership reporting. Improves delivery predictability through program-management practices, metrics, and tools while coordinating engineering, product, and business teams. The role also supports enterprise-scale transformations and uses KPIs or OKRs to improve delivery performance.

Develop and refine manufacturing processes for next-generation medical devices. Responsibilities include maintaining process plans, collaborating cross-functionally, designing and testing prototypes, conducting process characterization and validation experiments, and evaluating new manufacturing technologies.