Top Tech Jobs & Startup Jobs in NYC, NY

Leads external communications for Wikimedia Enterprise, including media relations, thought leadership, speaking opportunities, messaging, launches, stakeholder engagement, vendor management, and rapid-response communications. The role aligns Enterprise growth plans with Foundation communications priorities, develops marketing and press materials, and uses KPIs, customer insights, and coverage data to improve strategy and demonstrate business impact.

Own electrical application engineering for prefabricated data-center platforms, including power distribution, switchgear, MCCs, UPS systems, transformers, controls integration, documentation, vendor requirements, BOM accuracy, and design-risk evaluation. Translate customer specifications into manufacturable solutions, support prototyping and FAT/SAT testing, troubleshoot first-article builds, and coordinate with mechanical, controls, sales, supply chain, operations, vendors, and fabricators. The role is remote with up to 25% travel and requires independent senior-level technical ownership.

Build analytical frameworks, measurement methodologies, and decision support to drive enterprise decisions across marketing, loyalty, pricing, menu, media, and operations. Mine and integrate customer, transaction, digital, and operational data; develop segmentation, predictive models, and dashboards; lead test-and-learn, incrementality, and forecasting efforts; translate analysis into clear business recommendations and scalable decisioning tools.

Reviews account activity and payment approval requests, investigates suspicious activity and fraud patterns, and makes risk-based approval or escalation decisions using AI-assisted analysis. The role supports compliance operations, improves processes, documents findings, and collaborates with product, support, and business teams to balance compliance, customer experience, and scalable growth.

Leads a team of seven bookkeepers, overseeing workload allocation, quality standards, audits, coaching, hiring, and performance management. Maintains a portfolio of client accounts, including reconciliations, journal entries, transaction categorization, general ledger review, cleanups, and monthly closes. Resolves escalated accounting, payroll, and payroll tax issues; reports performance and capacity; partners with Accounting, Product, Operations, and Training; and improves workflows and team efficiency.

Leads Revenue Operations across Sales, Marketing, SDR, and Enablement functions. Partners with the CRO on revenue planning, forecasting, territory design, quota setting, pipeline health, executive reporting, and operational cadence. Owns revenue technology, data governance, funnel processes, KPI dashboards, and cross-functional alignment. Builds and manages a multifunctional operations team while improving sales productivity, enablement, forecast accuracy, and scalable go-to-market processes.

Own Foodsmart’s member activation funnel from outreach through first visit. Lead a cross-functional pod across Engineering, Design, Data, and Marketing; manage the activation roadmap, funnel metrics, experimentation, incentives, messaging, channel strategy, and technical enablement. Optimize booking and attendance rates while balancing unit economics, member needs, consent, privacy, and regulatory constraints.

Own usage-based revenue accounting, including journal entries, deferrals, recognition schedules, reconciliations, collections, month-end and year-end close. Manage accounts receivable, support annual audits, maintain revenue controls, integrate the billing ledger with Campfire, and automate accounting processes. Collaborate with finance, billing engineering, revenue operations, sales, and customers to ensure accurate and timely revenue reporting.

Manage multiple full-lifecycle software implementation projects for U.S. court-system customers. Responsibilities include scope, schedule, budget, risk, quality, resources, stakeholder communication, vendor coordination, reporting, change control, customer status meetings, process improvement, and project closeout. The role requires managing fixed-price and time-and-materials projects, working across organizational levels, and traveling up to 50%.

Plans and manages point-of-sale system implementations, including client preparation, scheduling, onsite installation, configuration, staff training, documentation, and post-implementation support. Diagnoses and resolves hardware, software, and user issues, coordinates escalations, recommends upgrades, supports internal training and sales presentations, and participates in an after-hours on-call rotation. The role requires extensive travel to client sites and strong customer-service, communication, and coordination skills.