Top Tech Jobs & Startup Jobs in NYC, NY

Manages SaaS client relationships and drives adoption, engagement, and learning program success. Advises stakeholders, monitors client health metrics, identifies risks, leads launches and enablement, coordinates cross-functional resources, and supports growth opportunities. Uses customer data, CRM systems, reporting dashboards, and AI tools to develop recommendations, communications, executive summaries, and action plans.

The HR Officer supports onboard leadership in strengthening culture through HR policies, manages employee relations, ensures compliance, and partners with management to meet business needs.

Lead product strategy and LiveOps for Wordscapes, owning the roadmap, game economy, progression, events, offers, experiments, and key performance indicators. Partner with Design, Production, Engineering, and Analytics to improve player engagement, retention, monetization, and long-term game health. Analyze cohorts, funnels, segments, and A/B tests to guide prioritization and follow-up decisions while leading a cross-functional product pod.

Build the sales pipeline through outbound and inbound prospecting, researching target accounts, engaging and qualifying prospects, generating qualified introductory meetings for Account Executives, maintaining CRM records, and supporting event and campaign outreach. The role requires effective communication, discovery, follow-up, handoffs, and collaboration with Sales and Marketing teams.

Implement client account setups and modifications by gathering requirements, coordinating internal teams, configuring solutions, testing workflows, tracking tasks in CRM systems, and ensuring accurate, compliant delivery. The role communicates with clients, Sales, and Account Managers, resolves implementation issues, maintains detailed records, and protects confidential, personally identifiable, and protected health information.

Owns day-to-day production of large game systems and features for an unannounced cross-platform strategy/MMO title. Responsibilities include roadmapping, scheduling, resource coordination, deliverable tracking, process improvement, risk mitigation, cross-functional team leadership, and managing features from early development through launch and LiveOps.

Supports consumer marketing campaigns for Greenbrook Mental Wellness Centers and NeuroStar, including social media, email, blog, SEO, newsletters, reputation management, patient advocate recruitment, and marketing operations. Coordinates vendors, reviews marketing materials for compliance, manages digital listings, tracks campaign performance, and provides insights to leadership. Requires collaboration across corporate and regional teams while maintaining healthcare and regulatory standards.

Owns the customer journey for single-location auto repair shops from contract signing through the first six months. Responsibilities include onboarding, account setup, data migration, customer training, product adoption, usage monitoring, risk and escalation management, documentation, and collaboration with Sales, Support, and Product. Success is measured through customer activation and retention.

Leads the Testing Logistics Services project management function, overseeing Project Managers across a portfolio of VA testing and modernization initiatives. Responsibilities include portfolio planning, resource allocation, governance, project health monitoring, risk and dependency management, executive reporting, stakeholder partnership, team leadership, coaching, and continuous improvement. The role requires managing complex technology portfolios, aligning delivery with customer priorities, and improving project management standards and performance.

Manage luxury travel clients and partner agencies by creating bespoke tropical itineraries, converting leads into bookings, exceeding sales targets, resolving issues, and maintaining detailed CRM records. The role requires strong relationship-based sales, destination expertise, organization, problem-solving, and knowledge of Caribbean and tropical travel.