Top Tech Jobs & Startup Jobs in NYC, NY

Own the strategy, process design, metrics, and partner success for Arketa’s embedded payroll offering. Design onboarding, support, escalation, documentation, and handoff processes; track operational performance; support complex partner relationships; manage the payroll provider; coach an Implementation Account Manager and Payroll Specialist; and coordinate with Product, Engineering, Compliance, and Customer Success to improve implementations and support.

Own the Immortals.com storefront roadmap, conversion optimization, experimentation, paid-traffic landing experiences, and migration to a headless Shopify platform. Translate customer and performance insights into product requirements, coordinate engineering and cross-functional delivery, manage testing and launch readiness, and monitor post-launch results. Success includes improved conversion, revenue per session, funnel completion, shopping usability, and reliable analytics across the customer journey.

Design and ship consumer product experiences across onboarding, search, booking, and conversion. Own focused design work end-to-end, partner on larger initiatives, translate analytics and feedback into testable solutions, prototype rapidly, maintain the design system, and support research and usability testing. Collaborate closely with product managers and engineers through implementation and QA while improving the travel rewards booking experience.

Provides administrative support to executives by managing schedules, meetings, correspondence, presentations, travel arrangements, special projects, and confidential information. The role requires strong communication, organization, prioritization, typing, attention to detail, and proficiency with Microsoft Office Suite. This is a fully remote position open to candidates with 0–5 years of administrative or executive assistant experience.

Own product-led growth analytics across activation, engagement, conversion, monetization, and retention. Lead experimentation, statistical analysis, causal inference, metric development, and proactive opportunity discovery. Build scalable analytical systems, monitoring frameworks, semantic models, and AI-powered tools. Partner with Product, Engineering, and leadership to shape product bets, investment decisions, and roadmap priorities. Work autonomously in a remote-first environment and communicate complex findings through clear, actionable recommendations.

Lead the strategy and execution of customer experience and engagement programs, improving onboarding, retention, satisfaction, loyalty, community participation, and advocacy. Analyze customer feedback and engagement metrics, collaborate with marketing, product, and operations, and manage a customer engagement team. The role also establishes customer programs, provides insights for company strategy, and improves visibility into customer sentiment and KPIs.

Ink Bridge Writing helps authors develop, refine, format, design, publish, and market books. Services include ghostwriting, editing, proofreading, cover design, illustration, author website creation, publishing assistance, and marketing support, with personalized guidance throughout the process.

Provides strategic HR partnership to Sales and Marketing leaders across organizational design, sales compensation, talent planning, performance management, retention, engagement, and global employment practices. Leads AI fluency adoption, GTM workflow transformation, performance calibration, career development, and change initiatives while advising VP-level stakeholders in a high-growth SaaS environment.

Own global people operations and employee experience, including HRIS data management, onboarding, performance reviews, payroll, benefits, compliance, reporting, employment documentation, and EOR coordination. Partner with Finance, Legal, IT, Recruiting, Operations, and vendors to build scalable processes. Drive continuous improvement through analytics, AI, and automation while ensuring accurate employee data and effective employee support.

Leads enterprise AI-driven marketing and creative transformation programs for clients. Responsibilities include executive advisory, discovery workshops, use-case roadmaps, solution design, platform configuration, integrations, deployment, change management, adoption, governance, success metrics, and implementation playbooks. The role translates business needs into technical requirements while guiding customers in using generative AI to improve content production, brand consistency, and campaign performance.