Top Tech Jobs & Startup Jobs in NYC, NY

Develops and improves manufacturing processes, workflows, standard operating procedures, work instructions, routings, bills of materials, and production fixtures. Maintains SAP manufacturing data, supports make-or-buy and supplier decisions, analyzes process improvement opportunities, and coordinates engineering changes and new product transfers. Advises design, purchasing, quality, and production teams on manufacturing methods, costs, materials, and technical documentation. Travel to other plants for introductions and transfers may last up to eight consecutive weeks.

Leads iRobot’s direct-to-consumer and Amazon sales across the Americas, owning revenue, profitability, market share, customer growth, channel execution, and digital commerce performance. Manages a 4–5-person team, drives planning and promotional strategies, oversees merchandising, inventory, advertising, customer experience, and launches, and coordinates cross-functional and global digital commerce initiatives. The role requires substantial North American e-commerce leadership, Amazon and Shopify expertise, analytics, negotiation, and commercial strategy experience.

Leads full-stack software engineering and technical delivery for enterprise applications across the Microsoft .NET and Azure ecosystem. Designs scalable architectures, APIs, integrations, distributed and event-driven systems, and cloud-native solutions. Provides hands-on development, code reviews, troubleshooting, DevOps collaboration, CI/CD, production support, and operational improvement. Mentors engineers, coordinates technical delivery, manages risks and dependencies, and partners with Product, Architecture, Security, QA, and infrastructure teams.

Manage assigned B2B customer accounts, serving as the primary contact and trusted advisor. Build relationships, drive product adoption and satisfaction, manage renewals, reduce retention risks, and identify upsell and cross-sell opportunities. Coordinate with internal teams, monitor account health and usage metrics, conduct business reviews, resolve issues, and maintain accurate CRM records. The role requires strong communication, negotiation, problem-solving, and relationship management skills.

Own strategic healthcare customer accounts, building executive relationships and driving onboarding, adoption, retention, renewals, expansion, and upsell opportunities. Develop customer success plans, monitor health metrics, conduct business reviews, lead training, and advocate for customer needs internally. Collaborate with Sales, Product, Engineering, Marketing, and Support while mentoring junior team members and influencing customer success strategy.

Develops, organizes, audits, and maintains internal and external customer experience content, including Salesforce knowledge bases, guides, macros, communications, and self-service resources. Partners with Training, Quality, Operations, Product, Marketing, and Legal teams to ensure accurate, accessible, searchable, and brand-aligned content. Manages content requests, supports feature and campaign updates, optimizes knowledge-base performance, and reports improvement opportunities to CX leadership.

Provides call center support to State of Texas employees and retirees regarding health insurance, retirement plans, paid time off, and other benefits. Explains eligibility, enrollment, coverage, and plan details; resolves discrepancies, denials, billing issues, and technical challenges; documents interactions; protects confidential information; conducts benefits education sessions; and recommends process improvements. Requires strong customer service, communication, problem-solving, computer, and benefits administration skills.

Lead and develop an inside sales team in Austin by setting performance expectations, coaching representatives, managing pipeline and revenue goals, improving sales processes, hiring and onboarding talent, and delivering accurate forecasts. The role partners with Customer Success, Revenue Operations, Enablement, and Recruiting to strengthen sales execution, team development, and advertiser growth.

Own the reliability, availability, performance, observability, and security of Ophelia’s GCP telehealth platform. Define SLOs, improve monitoring and incident response, expand Terraform infrastructure, strengthen CI/CD, manage disaster recovery, and address latency and Cloud Run performance. Lead on-call maturity, HIPAA/SOC 2 infrastructure controls, and reliability education for engineers. Use AI-assisted tools for automation and incident triage while partnering with technical and non-technical stakeholders.

Senior Technical Recruiter responsible for developing recruiting strategies, sourcing and evaluating software, mechanical, and electrical engineering candidates, managing the full recruitment lifecycle, conducting technical screenings, maintaining talent pipelines, reporting on recruiting data, and representing the company at industry events. The role partners closely with hiring managers, technical leaders, sourcing teams, and the People Team to deliver strong candidate experiences and build diverse engineering teams.