Top Tech Jobs & Startup Jobs in NYC, NY

Lead product marketing strategy for a cloud-native endpoint management platform. Own positioning, messaging, launches, competitive intelligence, pricing and packaging, analyst relations, sales enablement, and partner marketing. Manage and coach a product marketing team while partnering with Product, Sales, Customer Success, Finance, and Marketing to drive differentiated narratives, pipeline, adoption, and monetization.

Serve as the technical liaison between customers and engineering teams. Guide customer development teams through onboarding, product demonstrations, implementation architecture, troubleshooting, and feature requests. Provide technical support, debug integrations, recommend solutions, create documentation, manage escalations, and communicate customer feedback to product and engineering. The role requires software development or technical support experience, programming knowledge, strong communication, and the ability to explain complex technical concepts to technical and non-technical audiences.

Manage multi-state certified payroll operations and prevailing wage compliance for construction and public works projects. Prepare and file weekly Certified Payroll Reports, interpret federal and state wage determinations, calculate fringe benefits and union dues, review subcontractor payroll records, and resolve discrepancies. Serve as the primary contact for labor audits, agency inquiries, and compliance reporting while maintaining audit readiness.

Manage the LATAM Customer Support team and oversee Fin (Intercom) operations. Lead coaching, hiring, escalations, onboarding, workflow automation, AI deflection, self-service improvements, and support KPI performance. Partner cross-functionally with Product, Engineering, Sales, Account Management, and Payment Operations to represent customer needs, improve processes, and support strategic initiatives. The role also involves reporting on CSAT, response and resolution times, SLAs, QA scores, and driving scalable customer support programs.

Lead the planning, creation, and execution of regional digital campaigns aligned with organizational priorities. Develop and implement digital tactics across communication channels, use digital advocacy tools, and collaborate on project management. Combine strategic campaigning, storytelling, and hands-on execution to engage key audiences and drive measurable results.

Lead client-facing UX strategy and delivery for complex digital experiences, from research and discovery through design handoff. Responsibilities include stakeholder interviews, journey mapping, information architecture, wireframing, prototyping, usability and accessibility considerations, CRO recommendations, A/B testing, and client presentations. Collaborate with strategy, content, SEO, development, analytics, visual design, and project management teams across global engagements while improving UX frameworks and documentation.

Lead software implementation projects for new client setups and renewals, coordinating clients and cross-functional teams. Responsibilities include defining scope, managing risks, reporting status, directing technical design and testing, resolving issues, mentoring implementation managers, reviewing deliverables, and ensuring client satisfaction, delivery quality, and engagement profitability.

Leads business development and capture activities for defense aviation training solutions across U.S. and international markets. Develops customer engagement strategies, shapes requirements, identifies opportunities, supports bids and proposals, evaluates technical approaches, and builds relationships with government and industry stakeholders. Focus areas include live, virtual, and constructive training, combat training systems, and monitoring and debrief technologies.

Owns day-to-day People Operations for a global workforce across the US, Canada, and India. Responsibilities include HRIS management, payroll and benefits administration, onboarding and offboarding, compliance, recruiting workflows, employee relations, leave administration, performance review cycles, and HR reporting. The role also supports managers with coaching and progressive discipline, maintains policies and personnel records, and requires up to 15% travel.

Supports corporate governance, board processes, entity management, securities and financing transactions, equity administration, legal operations, contract records, diligence, and outside counsel coordination. Maintains corporate books, cap tables, transaction documentation, legal systems, and compliance deadlines while partnering with Finance, People, executives, attorneys, and external advisors. The role requires strong organization, discretion, communication, project management, and independent ownership in a growing company.