Top Tech Jobs & Startup Jobs in NYC, NY

Own the full post-sale customer experience, including onboarding, implementation, project delivery, support, account growth, adoption, business reviews, escalations, and customer advocacy. Serve as a trusted advisor on design-to-manufacturing workflows and PLM, MES, and ERP systems while collaborating with Sales, Product, Engineering, and Support. The role requires managing multiple customer projects and traveling extensively for implementations, training, and meetings.

Supports autonomous robot deployments in hospital environments through site readiness, configuration, mapping, testing, troubleshooting, and go-live support. Investigates issues across robots, Linux systems, networks, cloud services, databases, and integrations using logs and telemetry. Works with customers and cross-functional teams, contributes to documentation and playbooks, supports escalations, and improves deployment and support processes. The role requires 20–40% travel and offers broad early-career exposure to robotics, healthcare technology, and field operations.

Own the strategy, governance, and scalability of Datarails’ customer-facing content ecosystem. Audit and organize existing materials, establish creation and review frameworks, identify customer journey content gaps, and collaborate with Customer Success, Product, Sales, and Marketing. Maintain standards for structure, branding, accessibility, and accuracy while using content usage data to improve effectiveness.

Supports day-to-day client account management for digital advertising and marketing programs. Responsibilities include client communication, project coordination, campaign deliverable support, quality assurance, financial tracking, workflow documentation, and monitoring client and campaign insights. The role partners with project management, media, strategy, ad operations, data technology, and finance teams while supporting account health, client relationships, and growth opportunities.

Supports accounts payable, general ledger accounting, journal entries, balance sheet and bank reconciliations, fixed assets, month-end close, audits, compliance, and internal controls. The role also improves accounting processes, uses AI-assisted workflows, and partners with FP&A and Accounting teams on analysis and ad hoc requests. It requires 4–6 years of accounting experience, US GAAP knowledge, ERP and expense software experience, and strong Excel skills.

Own the full sales cycle for Poka’s connected worker SaaS platform across North American manufacturing accounts. Responsibilities include outbound prospecting, pipeline management, discovery, demonstrations, proposals, negotiation, closing, forecasting, and Salesforce CRM maintenance. The role partners with sales development, solutions consulting, customer success, and IFS teams while building tailored business cases, contributing market insights, using AI sales tools, supporting lead generation, and representing Poka at industry events.

Advises adult learners through university application and admissions processes, from initial discovery through the first week of classes. Manages student files, tracks admissions progress, identifies educational goals, provides enrollment resources, and supports successful conversion and enrollment. Collaborates with university partners, maintains accurate and confidential records, follows security and data policies, and uses student-management technologies to deliver effective support.

Manages client relationships and internal project teams for energy infrastructure projects. Responsibilities include defining scope, schedules, and budgets; overseeing proposals, financials, staffing, invoices, performance, client communications, kickoff meetings, project goals, and lessons learned. Requires project management experience in the utility and consulting industries, along with proficiency in project planning tools.

As an Intern, you will monitor geopolitical events affecting supply chains, analyze data for risks, and support the Intelligence Solutions team.

Own customer data integrations for hospital systems and suppliers. Lead technical discovery, design and operate production data pipelines, troubleshoot live integration issues, build reusable connectors, and document support processes. Partner with product and engineering teams to improve the platform while communicating risks and timelines to technical and non-technical stakeholders. The role requires strong Python and SQL skills, production integration experience, customer-facing communication, and comfort working in ambiguous environments.