Top Tech Jobs & Startup Jobs in NYC, NY

Leads Alpha Lion’s brand strategy, positioning, storytelling, creative execution, community building, campaigns, and omnichannel brand expression. The role owns the annual brand plan, budget, and marketing calendar while building a high-performing organization across creative, social, content, partnerships, and activations. Success includes stronger brand distinctiveness, breakthrough campaigns, improved creative standards, and measurable contribution to business growth.

Consults with enterprise retail customers to understand business needs, design and demonstrate SaaS solutions, develop future-state roadmaps, scope statements of work, and support implementation handoffs. Partners with sales, product, engineering, project teams, and customer success to drive adoption, reduce implementation risk, and demonstrate measurable business value. Requires strong presentation, discovery, solution architecture, retail systems, and customer advisory skills.

Manage strategic relationships with large payer and TPA clients, serving as the primary contact for an assigned book of business. Drive revenue, product utilization, renewals, retention, contract negotiations, client growth, and risk mitigation. Lead business reviews and account planning, demonstrate client value, identify expansion opportunities, and coordinate cross-functional teams to resolve issues and strengthen client satisfaction and advocacy.

Own brand design projects from brief through delivery, developing identities, visual systems, campaigns, and creative assets. Translate business needs into compelling concepts, challenge assumptions, present recommendations, and maintain high standards of typography, composition, and visual storytelling. Collaborate with Brand, Product, Engineering, and customers while evolving guidelines, systems, templates, and processes. Support other designers and use AI to explore, prototype, and improve creative work.

Manage a portfolio of utility and energy-efficiency clients as the primary contact throughout program implementation. Build stakeholder relationships, coordinate internal and external teams, manage timelines, risks, and contractual deliverables, and maintain strong client satisfaction. Identify account expansion and sales opportunities, lead client meetings and RFP efforts, translate client priorities into action, and drive continuous improvement across program delivery.

Build the company’s outbound top-of-funnel motion from scratch across SMB and enterprise e-commerce accounts. Responsibilities include prospecting through email, phone, LinkedIn, events, communities, and direct messages; creating account lists and ICP definitions; researching prospects; writing and testing messaging; operating AI-assisted outbound tools; qualifying opportunities; partnering with founders and AEs; and documenting repeatable sales processes.

Collect, clean, validate, and analyze operational data from multiple systems to support customer reporting and performance monitoring. Process SQL-based uploads, maintain accurate datasets, identify trends and anomalies, document reporting procedures, and create standardized workflows, dashboards, and tools. The role also supports process improvement and automation initiatives while collaborating with cross-functional teams and traveling to customer sites.

Own multiple health-plan partner accounts from onboarding through ongoing success. Manage partner communication, implementation launches, performance metrics, escalations, reporting, program optimization, and cross-functional coordination across sales, operations, clinical, and technical teams. Identify growth opportunities, diagnose issues using program data, and lead initiatives that improve utilization and partnership outcomes. Clinical expertise as an Occupational Therapist, Physical Therapist, or related healthcare professional is required.

Develop and operate highly scalable backend systems and AWS infrastructure. Responsibilities include maintaining Python HTTP services, working with DynamoDB, Elasticsearch, and Redis, provisioning cloud resources through infrastructure as code, reasoning about distributed systems, and owning software from design through monitoring. The role also focuses on reliability, security, performance, cost optimization, observability, technical roadmaps, and collaboration with engineering and product stakeholders.

Own the technical sales process for enterprise AI workflow automation, including discovery, process mapping, pilot design, demos, technical evaluations, security reviews, integrations, and early platform testing. Partner with Account Executives and customer operations and IT teams, connect solutions to measurable business outcomes, manage scope and feasibility, create reusable sales assets, and transition successful pilots to Forward Deployed Engineering. The role requires hands-on AI knowledge, systems thinking, commercial judgment, and occasional travel.