Top Tech Jobs & Startup Jobs in NYC, NY

The Commercial Account Executive manages customer relationships in the mid-market segment, focusing on exceeding quota, generating new business, and ensuring customer satisfaction with GitLab's solutions.

Lead Workday strategy and people technology architecture to scale a global remote workforce. Translate business needs into durable system design, build scalable integrations, drive complex Workday configuration, ensure SOX ITGC compliance, coordinate cross-functional programs, create reporting and dashboards, facilitate executive design discussions, and promote AI/automation to reduce manual work and improve team effectiveness.

The role involves managing the security incident response team, handling incidents, coaching team members, and improving security processes, aiming for operational excellence in threat response.

Lead CFO-level client advisory engagements, manage change initiatives, provide financial analysis, develop client budgets, and mentor staff.

Manage tax compliance engagements for high net worth clients, lead a team, and ensure timely communication and service delivery.

Under guidance of senior staff, design, configure, test, deploy, and support Microsoft Dynamics 365/CRM solutions across sales, service and marketing. Gather requirements, produce specifications, assist testing and training, mentor junior consultants, support client communication, and contribute to business development and proposals.

The role involves managing customer relationships, driving account retention, resolving issues, onboarding new customers, and sharing feedback internally.

Drive full-cycle enterprise sales to acquire strategic AI/ML and infrastructure customers. Prospect, qualify, negotiate complex high-ARR deals, manage pipeline and forecasts, partner with engineering, and ensure smooth handoffs to customer success. Represent Runpod at customer meetings and industry events.

Lead and scale Forward Deployed Engineering and Technical Support teams, owning customer technical outcomes from pre-sales through deployment. Define engagement models, SLAs/SLOs, on-call/escalation structures, tooling, and feedback loops into Product and Engineering. Partner cross-functionally to prioritize roadmap, improve self-service, and drive operational discipline.

Support and optimize business systems (Salesforce, NetSuite, HubSpot) and integrations, build and maintain dashboards and reports, lead data quality initiatives, troubleshoot system issues, enable employees through documentation and training, and identify automation and process improvements leveraging AI and integration tools.

Lead and scale a team of Key & Enterprise Account Executives across US Travel, New Markets, and Canada. Drive GTM strategy, executive stakeholder management, complex deal negotiation, cross-functional deal orchestration, forecasting rigor, and post-close launch/expansion. Recruit, coach, and hold the team accountable while traveling regularly to accelerate deals and represent Affirm at industry events.

Drive aftersales performance across a defined region by partnering with dealership leadership to execute Customer Care & Aftersales initiatives, grow revenue, improve customer retention and NPS, analyze performance data, develop business plans, resolve aftersales issues (warranty, goodwill, technical support), and deliver targeted operational improvements through frequent dealer visits.

Design, deliver, and continuously improve end-to-end onboarding for new revenue hires. Facilitate interactive sessions, role-plays, certifications, gamification, and assessments; provide feedback, curate enablement content, and collaborate with managers to close performance gaps.

The Senior Fullstack Engineer will build and manage enterprise authentication systems, improve user session management, ensure security compliance, and support internal API usage across services, while enhancing performance and reliability.

As a Customer Experience Intern, you will streamline processes, execute deliverables, and collaborate across teams to enhance the department's success.