Top Tech Jobs & Startup Jobs in NYC, NY

Lead supplier acquisition, onboarding, account management, and revenue growth for a B2B diamond marketplace. Build consultative relationships with suppliers, optimize product assortment, pricing, inventory, quality, and performance, and use CRM and platform data to identify opportunities. Coordinate with product, operations, category management, marketing, and support teams while providing supplier training and resolving issues. The role requires regular local supplier engagement in Manhattan through in-person and virtual meetings.

Senior hands-on HR Generalist responsible for employee relations, workplace investigations, disciplinary actions, performance management, manager coaching, HR policy compliance, employee leaves, accommodations, workers’ compensation, benefits matters, records management, and leadership support. The role advises managers and employees across a regulated home healthcare workforce while ensuring compliance with federal, New York State, and New York City employment requirements.

Manage school operations, including daily procedures, compliance, attendance, enrollment, assessments, procurement, inventory, technology, food service, transportation, facilities, events, and family engagement. Lead and coach the operations team, maintain accurate internal and state data systems, prepare reports, coordinate vendors, document protocols, and ensure efficient support for students, families, and staff.

Prospect and qualify new business opportunities through phone, email, and LinkedIn outreach. Research target accounts, communicate value propositions, identify decision-makers, coordinate with Marketing, and schedule qualified demonstrations and meetings for sales teams. Maintain accurate lead information, build a sales pipeline, and generate new opportunities while meeting activity and performance goals.

The Associate Financial Advisor identifies clients’ financial needs, recommends investment and insurance solutions, manages and grows a client portfolio, and achieves sales and revenue goals. The role conducts client appointments, develops relationships, generates referrals, supports branch investment growth, maintains regulatory compliance and required licenses, provides partner coaching, and completes client records, reporting, training, and business development activities.

As a Support Operations Engineer, you'll enhance customer interactions by analyzing data, improving processes, and optimizing support tools, contributing to overall operational efficiency.

Owns customer churn prevention and retention across residential and commercial accounts. Builds churn-risk models, prioritizes outreach, manages save-desk and service-recovery processes, handles cancellation escalations, and coordinates with Care, Sales, Operations, Billing, Marketing, and technical teams. Analyzes churn drivers, executes retention campaigns, improves customer goodwill and advocacy, and reports on churn, save rates, risk segments, and intervention outcomes.

Manage mid-market and enterprise customer relationships for Hatch’s AI platform. Lead onboarding, adoption, optimization, renewals, expansion, trial conversion, and Quarterly Business Reviews. Use platform data to demonstrate ROI, monitor account health, reduce churn, and identify upsell opportunities. Collaborate with Sales, Product, Engineering, and Marketing while maintaining accurate CRM records and championing customer feedback.

Provides recruiting operations consulting to mid-market customers through one-on-one and paid engagements. Interprets recruiting analytics, develops processes and reports, creates educational content, enables customer success managers, and partners with Professional Services, Product, and Sales. The role scopes consulting projects, facilitates stakeholder alignment, translates customer insights into product feedback, and supports advanced recruiting operations education and strategy.

Build and lead detection-as-code, AI/ML, automation, and response capabilities for a global security operation. Develop production AI/ML pipelines for investigation, triage, enrichment, and detection generation; establish version-controlled detection standards, testing, and CI/CD deployment across SIEM, XDR, and EDR platforms. Create SOAR workflows, response playbooks, and containment integrations. Maintain MITRE ATT&CK coverage, partner with threat intelligence and hunting teams, validate defenses through purple teaming and breach-and-attack simulation, and lead technical projects as the senior individual contributor.