Top Tech Jobs & Startup Jobs in NYC, NY

Provides Tier 1 IT support for hardware, software, networks, IP phones, mobile devices, peripherals, and specialized equipment. Handles helpdesk inquiries, equipment setup, repairs, inventory, system monitoring, user training, troubleshooting, and vendor escalation. Supports after-hours helpdesk coverage and recommends technology improvements. The role is fully in-office in New York and requires strong customer service, organization, communication, and technical troubleshooting skills.

Build trusted data models, define metrics, ensure data quality, conduct analyses, and create dashboards supporting Product, Finance, GTM, executives, and customers. Present actionable insights, connect GA4, Google Search Console, and AI Search data to business outcomes, and develop reusable reporting frameworks. The role requires strong SQL, AI-assisted analytics, customer communication, and comfort operating in a fast-growing startup.

Lead end-to-end AI agent deployments for American manufacturers, from workflow discovery and requirements scoping through configuration, launch, ROI measurement, and continuous improvement. Build prompts, SOPs, tools, guardrails, evals, and test cases; investigate failures; run customer workshops; and translate field insights into reusable deployment patterns and product improvements. The role requires coding, LLM expertise, strong customer communication, and in-person work in NYC with travel to customer sites.

Own the reliability of mobile marketing instrumentation and integrations across iOS and Android. Implement and debug attribution, analytics, engagement, and advertising SDKs; maintain event, identity, consent, deep-linking, and conversion flows; validate downstream delivery; automate testing and monitoring; and troubleshoot discrepancies across apps, data platforms, attribution providers, and ad platforms. Collaborate with Mobile Engineering, Data Engineering, Marketing, and vendors to deliver integrations end to end.

Own the strategy, roadmap, and execution of scalable B2B payment portals. Lead discovery, MVP delivery, backlog prioritization, user stories, and post-launch optimization. Collaborate closely with engineering, UX/UI, compliance, risk, operations, legal, and support teams to design secure access controls, lending workflows, partner onboarding, and regulatory processes. Drive user-centered product decisions, define business rules and edge cases, and reduce manual processing through digital workflow improvements.

Leads US communications and public relations growth, client strategy, business development, account profitability, team development, and senior executive counsel. Advises founders and executives on corporate positioning, reputation, thought leadership, issues management, crisis communications, and strategic communications across financial services, fintech, and emerging technology sectors. Builds senior industry relationships, leads pitches, expands client accounts, and collaborates across global offices.

Own and grow Trepp’s largest strategic accounts across banking, capital markets, and commercial real estate. Develop multi-year account plans, negotiate complex enterprise agreements, drive renewals and expansion, manage escalations and churn risk, and provide executive-level business reviews. Partner with Sales, Product, Data, and Support teams to influence product roadmaps and deliver client value. Mentor Account Managers, represent Trepp at industry events, and maintain expertise in CMBS, CRE, and structured finance markets.

Owns ambiguous, cross-functional operational problems from diagnosis through resolution. The role analyzes data, improves workflows, evaluates AI and automation tools, designs scalable processes, and leads strategic initiatives across Operations, Product, Engineering, Customer Success, and customers. Success requires strong analytical ability, communication, ownership, root-cause investigation, and the ability to align stakeholders without direct authority.

Consultants develop data-driven methodologies, quantitative models, market sizings, go-to-market plans, financial analyses, and business assessments. They conduct market and competitive research, synthesize findings, present recommendations to clients, build TMT expertise, and contribute to recruiting, mentoring, diversity, and other internal initiatives.

Supports the Controller with accounts receivable, invoicing, deposits, payment application, collections, revenue tracking, reconciliations, reporting, and audit preparation. The role also assists with payroll, accounts payable, sales tax remittances, financial analyses, and special projects while coordinating with internal departments and external clients.