Top Tech Jobs & Startup Jobs in NYC, NY

Provides customer assistance through email, phone, chat, and other channels; answers questions, resolves issues, documents interactions, maintains customer records, follows up on outstanding concerns, escalates complex cases, and shares recurring customer feedback with internal teams. The role requires strong communication, organization, problem-solving, attention to detail, confidentiality, and the ability to work independently in a remote environment.

Guide customers through product onboarding and implementation by coordinating timelines, gathering requirements, configuring systems, providing training, tracking progress, resolving issues, and communicating updates. Maintain accurate documentation and collaborate with customer success, support, product, and internal teams. Identify process improvements and ensure customer information is handled securely.

Researches, writes, edits, and updates engaging content for websites, blogs, email, and other digital platforms. Ensures accuracy, clarity, tone, consistency, and alignment with brand guidelines. Collaborates with marketing and design teams, manages multiple assignments and deadlines, incorporates feedback, maintains organized content records, and stays current on writing, industry, and content best practices.

Analyzes operational processes, workflows, performance data, and KPIs to identify inefficiencies and improvement opportunities. Collects and validates data, prepares reports and dashboards, documents processes, and communicates findings to stakeholders. Collaborates with internal teams on operational improvements, project coordination, and procedure development while maintaining data accuracy and confidentiality.

Leads Signature Aviation’s external communications newsroom, editorial agenda, media relations, executive visibility, thought leadership, and crisis communications. Builds proactive story pipelines, advises senior executives, manages reputation, develops media and corporate-channel narratives, and leads internal teams and agency partners. Measures communications performance through coverage, engagement, share of voice, and reputational impact while collaborating with Marketing, Legal, Operations, Safety, Government Relations, and other stakeholders.

Design, build, and scale secure full-stack healthcare systems using TypeScript, React, Node.js, PostgreSQL, and AWS. Develop APIs, event-driven services, integrations with health systems, clinical data pipelines, and LLM-powered features. Own functionality from design through rollout, write tests and architecture documentation, review code, collaborate with product and clinical teams, troubleshoot production issues, and participate in on-call support.

Own the full lifecycle of high-volume sales contracts, including drafting, review, redlining, negotiation, execution, and SLA tracking. Partner with Sales, Deal Desk, Finance, Security, and Compliance to resolve contractual issues and support revenue growth. Maintain contract playbooks, templates, fallback clauses, records, and CLM workflows while ensuring compliance with company policies, applicable law, HIPAA, BAA, data protection, and security requirements.

Leads marketing strategy and campaign execution for Hagerty’s experiential events, including RADwood, The Amelia, and Greenwich Concours. Responsibilities include developing and optimizing multichannel campaigns, analyzing performance data, overseeing A/B testing and SEO, managing budgets, coordinating cross-functional teams, engaging partners, and improving customer acquisition, retention, brand awareness, and ROI.

Own pipeline generation and enterprise sales for AI data operations services, including data collection, annotation, human-in-the-loop QA, preference data, model evaluation, red-teaming, and conversational or multimodal datasets. Scope deliverable programs with operations and AI engineering, lead proposals and negotiations, close new enterprise logos, and provide buyer insights for roadmap development.

Evaluate and improve AI-generated biomedical engineering content for technical accuracy, logical soundness, completeness, safety, and regulatory awareness. Develop realistic biomedical scenarios and reasoning tasks, review prompts and step-by-step solutions, identify errors and unsupported claims, and provide structured feedback. Assess model performance across medical devices, biomechanics, bioinstrumentation, signals, biomaterials, imaging, verification, validation, and risk management while promoting responsible communication of assumptions, limitations, and patient-safety considerations.

Sources and engages candidates for high-volume and hard-to-fill roles using ATS platforms, job boards, community organizations, and recruitment channels. Reviews resumes, evaluates candidates, builds talent pipelines, and presents qualified applicants to recruiting leadership. Tracks sourcing partner and campaign performance, analyzes recruitment metrics, identifies underperforming channels, and recommends improvements and budget reallocations. Collaborates with recruitment marketing agencies and maintains candidate and partner relationships.

Designs, develops, maintains, and executes test assets for a DoD SAP S/4HANA implementation. Translates requirements into test scenarios, cases, scripts, procedures, and data; executes functional, integration, regression, UAT, security, Fiori, and end-to-end testing; maintains traceability; documents defects; analyzes failures; supports triage, corrective actions, retesting, and production-readiness assessments.