Top Tech Jobs & Startup Jobs in NYC, NY

Own GTM strategy and operations, including KPI dashboards, revenue planning, quota tracking, forecasting, business reviews, and process optimization. Partner cross-functionally with Sales, Finance, Marketing, Product, and Customer Success to improve data integrity, operational efficiency, and growth. Build AI agents to automate recurring workflows and reporting. Use analytics and customer engagement metrics to generate actionable recommendations and drive measurable business outcomes.

Serves as the primary technical authority throughout enterprise sales cycles, supporting discovery, solution design, demonstrations, RFPs, scoping, and delivery estimates. Bridges Sales, Marketing, Partner IT, Product, and Engineering teams; evaluates integrations and technical compatibility; troubleshoots partner issues; and contributes to roadmap prioritization. Oversees technical documentation, integration roadmaps, implementation handoffs, and partner-facing knowledge resources. Requires SaaS or fintech sales engineering experience, integration expertise, and end-to-end onboarding ownership.

Lead the vision, strategy, roadmap, and execution of a compliance platform encoding more than 200 statutory leave and accommodation laws. Manage product managers and compliance experts, translate regulations into scalable features, maintain content accuracy, and apply AI and automation responsibly. Partner with Legal, Engineering, Design, Sales, and Customer Experience to deliver compliant products, support go-to-market readiness, measure outcomes, represent customer needs, and identify regulatory risks and opportunities.

Manage a portfolio of major donors, personally solicit and close five-, six-, and seven-figure gifts, and advance relationships through cultivation, solicitation, and stewardship. Maintain accurate Salesforce records, identify and qualify prospects, develop tailored proposals and impact stories, deliver stewardship activities, and partner with executives, program staff, and prospect research. The role also supports donor renewal, increased giving, annual-to-major gift pathways, and consistent revenue growth.

Leads end-to-end SaaS implementation projects for philanthropy and nonprofit customers, from discovery and planning through go-live and transition to support. Responsibilities include project scheduling, resource coordination, stakeholder communication, risk and scope management, solution validation, data migration, integrations, UAT, executive reporting, and cross-functional collaboration. The role also supports presales scoping and continuously improves implementation methodologies, templates, and playbooks.

Perform risk-based IT security and compliance audits (policy, general controls, firewall) against FFIEC/GLBA and other guidelines; coordinate assessments, report findings, assist sales, and perform onsite testing with up to 25% travel.

Manage a portfolio of B2B SaaS oil and gas accounts by driving product adoption, supporting renewals, identifying expansion opportunities, running business reviews, and maintaining stakeholder relationships. Surface customer feedback, develop advocacy and case study candidates, support sales-to-account-management handoffs, and help customers use methane management workflows to improve emissions mitigation and operational performance.

Manage and grow an assigned B2B customer portfolio through upselling, cross-selling, inbound account support, outbound prospecting, proposals, presentations, product demonstrations, and platform migration assistance. The role owns an individual quota, identifies opportunities, provides product information, and collaborates with internal teams to increase sales of cloud communications services.

Lead customer success for North America customers, build and execute data-driven success plans, drive adoption and renewals, manage stakeholder relationships, mentor junior CSMs, and coordinate cross-functional engagement to maximize product value and customer satisfaction.

Supports Tier 1 help desk requests, reporting, data validation, documentation, testing, and process improvements. The role assists with automations, maintains Teams knowledge content, and collaborates with senior analysts and developers while learning Power BI, Power Apps, Azure, and ARES capabilities. Responsibilities include identifying workflow inefficiencies, following up on assigned tasks, escalating issues, and supporting the transition from BusinessObjects to ARES.