Top Tech Jobs & Startup Jobs in NYC, NY

Lead and grow a client success organization to drive renewals and upsells. Hire, coach, and evaluate teams; develop strategy, improve client satisfaction, collaborate cross-functionally, and meet regional renewal and growth targets while attending events and customer meetings.

Leads 8–12 Onboarding Specialists serving SMB customers, owning activation velocity, forecasting accuracy, portfolio health, risk mitigation, coaching, and customer readiness. The role manages onboarding operations, reviews performance data and Gong calls, improves processes, coordinates cross-functional handoffs, supports capacity planning, and escalates customer risks. Success is measured by activation speed, forecast accuracy, CSAT, backlog reduction, milestone completion, and team development.

Coordinates trade shows, partner events, speaking engagements, and hosted marketing events. Manages event calendars, briefings, vendors, budgets, shipments, inventory, lead data, and cross-functional timelines using Asana and ReachDesk. Supports Sales Kickoff planning, creates Canva social graphics, schedules LinkedIn posts, and manages HubSpot email campaigns, properties, lists, and event follow-up. Requires strong organization, communication, marketing, email engagement, and event management skills.

Analyze large datasets, identify meaningful patterns, develop machine learning models, and deliver actionable insights for business decisions. Collaborate with cross-functional teams to understand data needs, communicate findings clearly to stakeholders, and stay current with advances in data science and AI technologies.

Analyze market, industry, competitor, and customer intelligence for Vistex’s served industries. Assess market opportunities, monitor competitors, identify trends, develop competitor profiles, and translate complex information into actionable insights. Findings support go-to-market strategies, product roadmaps, marketing direction, competitive positioning, pipeline development, and revenue growth. The role collaborates with industry, sales, marketing, product, and pre-sales stakeholders while managing multiple projects.

Develop strategic creative briefs for paid social and search advertising campaigns targeting North America. Collaborate with business, marketing, design, and creative teams to generate concepts, align assets with brand and platform requirements, and improve performance through campaign insights. Conduct competitor and market research, monitor cultural trends and emerging formats, and manage multiple priorities remotely with an international team.

Conduct outbound calls to disengaged personal injury clients, explain continued representation benefits, build rapport, address concerns, and escalate unresolved issues. Coordinate with case handlers, attorneys, Client Advocates, and Operations to ensure informed client interactions and improve the client experience. Support the Turn-Down team with additional operational projects and tasks.

Own product marketing for Tempo’s Atlassian Marketplace suite and connect multiple products to its flagship platform and Strategic Portfolio Management narrative. Develop multi-product messaging, persona and industry positioning, pricing and packaging support, PLG go-to-market programs, launch frameworks, sales enablement, competitive materials, and growth campaigns. Partner with Product, Finance, Growth, and Partner Marketing, conduct customer research, influence roadmaps, and use AI tools to improve research and content workflows.

Designs and maintains automation scripts for network provisioning, application deployment, CI/CD integration, regression testing, and server monitoring. Deploys applications to WebLogic and JBoss, supports development-to-production transitions, and builds proactive alerting for server and application health using Python, Bash, and shell scripting.

Build governed datasets and applied AI solutions for supply chain automation and pre-sales engineering. Develop forecasting, scenario modeling, optimization, benchmarking, and document intelligence workflows using Databricks, SQL, and Python. Publish reliable data products to Tableau Cloud, manage pursuit artifacts, and establish closed-loop learning by comparing design assumptions with operational outcomes. Partner with engineering, analytics, and solution design teams to improve automation proposals, estimates, and customer outcomes.