Top Tech Jobs & Startup Jobs in NYC, NY

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Manage enterprise customer success from post-onboarding through training, upsells, and renewals. Build stakeholder relationships, establish KPIs, analyze account data, identify churn and expansion opportunities, present performance insights, and develop strategic action plans. Collaborate with sales, product, data science, and other teams to improve customer outcomes, support implementations, and drive retention and revenue growth.

Maintain financial records, prepare reports, reconcile bank statements, manage accounts payable/receivable, assist with budgets and forecasts, ensure accounting compliance, and collaborate with departments to support financial goals.

Build and maintain end-to-end product features across frontend, backend, and databases. Design APIs, authentication, data models, integrations, and AI-assisted workflows. Ship production-ready SaaS components, debug across the stack, improve reliability and performance, and collaborate on product and architecture decisions in an early-stage startup.

Design, implement, and maintain scalable, high-performance backend services for Home Assistant Cloud. Work on authentication, subscriptions, and payment services, participate in code reviews, collaborate cross-functionally, apply security and data-protection best practices, and operate production systems including troubleshooting and improving reliability and performance.

Leads Scorpion’s revenue operations and analytics function, including revenue data architecture, reporting, forecasting, pipeline inspection, Salesforce administration, marketing operations, and AI enablement. Partners with Sales, Marketing, Finance, Customer Success, and Product to improve revenue predictability, process efficiency, data quality, and retention insights. Presents recommendations to executives and leads Salesforce Administration and Marketing Operations teams while remaining hands-on with analytics, systems, and operational processes.

Manages middle-market commercial insurance accounts from submission and quoting through renewals, servicing, billing, collections, audits, cancellations, and documentation. Evaluates client risks, selects carriers, negotiates coverage, recommends additional protection, prepares proposals, and coordinates with clients, carriers, and internal teams. Ensures regulatory compliance, quality control, accurate agency-management-system records, timely responses, and prevention of errors and omissions exposures.

Identify and engage prospects through inbound and outbound sales efforts, conduct discovery calls, present solutions, manage pipeline opportunities, maintain accurate CRM records, follow up consistently, meet sales targets, and coordinate customer handoffs with internal teams.

Design, build, and deploy production machine learning and LLM systems, including RAG pipelines, agentic workflows, fine-tuning, and embeddings. Own technical delivery from architecture through monitoring and iteration, collaborate with client engineering and product teams, mentor junior ML engineers, and help establish internal technical standards and best practices.

Manage the performance management system, support managers with individual development plans, track and evaluate development activities, support succession planning, design and run engagement surveys and programs, assess training needs, coordinate training, and evaluate training effectiveness.