Top Tech Jobs & Startup Jobs in NYC, NY

Build and maintain enterprise client relationships as a trusted post-sale advisor. Develop client success plans, support onboarding and training, resolve challenges, monitor satisfaction, coordinate across internal teams, support business reviews, track engagement in CRM platforms, and identify opportunities for expanded services and account growth.

Develop and manage direct client and agency relationships across the UK and Europe, sell Mozilla’s digital advertising products, exceed revenue and logo targets, build sales pipelines, analyze campaign performance, maintain CRM records, and communicate customer feedback to product and marketing teams. The role requires strong digital media sales experience, major agency and brand relationships, knowledge of online media planning and performance advertising, and excellent communication and organizational skills.

Develop and support a production full-stack platform for alternative investment managers. Responsibilities include building frontend features, backend services, APIs, data-ingestion workflows, validation, scheduled jobs, SQL queries, database migrations, audit trails, access controls, automated tests, and production issue resolution. The role also involves code reviews, releases, technical documentation, and coordination with technical and DevOps teams on deployments and upgrades.

Leads a seven-person Customer Success team across named and pooled engagement models. Responsibilities include coaching, hiring, workload allocation, queue health, adoption, churn and downgrade reduction, escalation management, expansion opportunity identification, reporting, CRM data quality, and continuous improvement of CS plays and workflows. The role partners cross-functionally with Support, Product, Implementation, and Sales and requires up to 25% travel.

Develop and maintain brand positioning, voice, messaging, and brand kits for a portfolio of university partners. Translate marketing briefs into creative briefs for paid social, email, SMS, and other campaigns; collaborate with SEO, paid media, lifecycle, research, and agency teams; present campaign kickoffs; review results; and apply insights to future work. Serve as a lead-level resource on complex positioning and messaging challenges while using AI tools to scale research and content development.

Build and scale developer platform capabilities, AI-powered coding and review tools, CI/CD systems, Kubernetes infrastructure, and self-service developer workflows. Improve reliability, security, observability, and delivery speed through automation, reusable templates, guardrails, documentation, and incident-response practices. Collaborate closely with platform teammates, contribute to roadmap decisions, and communicate clearly about progress, blockers, and technical tradeoffs.

Lead product vision and strategy across Kiva’s B2C and B2B audiences, initially focusing on high-net-worth individuals. Identify opportunities, prioritize problems, define KPIs, conduct user research, shape requirements and prototypes, and partner with engineering, design, marketing, and strategic partnerships to deliver impactful products. Own roadmap communication, tradeoffs, experimentation, and results while supporting growth and financial inclusion.

Lead marketing strategy for 0x APIs and Matcha, overseeing positioning, brand evolution, growth programs, sales enablement, team leadership, budgets, performance, and analytics. The role requires deep crypto and DeFi expertise, experience marketing technical B2B and consumer products, and a hands-on leadership approach.

Leads Atmosera’s Client Success organization for managed services clients, owning retention, renewals, expansion, executive relationships, client health, value realization, and risk management. Builds and scales the Client Success Framework, improves onboarding and renewal governance, aligns Sales, Operations, Security, Professional Services, Finance, and Microsoft stakeholders, and develops Client Success Managers and Technical Client Success Managers. The role requires strong recurring-revenue, technical, financial, and cross-functional leadership expertise.

Leads ZoomInfo’s global income tax provision, tax accounting policies, federal tax compliance, tax receivable agreements, domestic audits, and technical tax research. Oversees SOX controls, process automation, direct-tax technology improvements, and tax software implementations. Manages two direct reports, mentors the tax team, and advises Finance, Legal, and Sales stakeholders on tax implications and commercial structures. The role requires quarterly travel to the Vancouver, Washington office and may be hybrid or fully remote.