Top Tech Jobs & Startup Jobs in NYC, NY

Leads Checkmate’s global post-sale operations organization across onboarding, menu management, and technical account management. Owns service strategy, customer satisfaction, operational metrics, enterprise escalations, onboarding outcomes, process standardization, and team performance. Partners with Sales, Product, and Engineering to resolve systemic issues, improve product capabilities, reduce churn, and scale workflows through automation and AI-driven analytics. Acts as a strategic operational partner to the CEO.

Manages enterprise customer accounts throughout deployment, adoption, value realization, renewal, and retention. Builds success plans, monitors customer health and KPIs, facilitates executive business reviews, resolves escalations, and identifies expansion opportunities. Partners cross-functionally with Sales, Support, Product, Renewals, and Professional Services to improve customer outcomes and scalable success processes.

Provides advanced technical and functional support for ERP, WMS, EDI, and integrated business applications. Responsibilities include incident resolution, root-cause analysis, user administration, system monitoring, upgrades, testing, deployments, ticket-queue management, documentation, reporting, process improvement, and end-user training. The role coordinates with IT teams, vendors, and business stakeholders to maintain system availability, performance, and service continuity.

Own full-cycle enterprise sales across Fortune 500 accounts, from prospecting and executive discovery through negotiation and multimillion-dollar contract close. Build pipeline, develop account and territory plans, lead complex MEDDPICC sales cycles, present AI-driven business cases, and coordinate solution consultants, partners, customer success, and marketing. Co-sell with Microsoft, AWS, systems integrators, and consulting firms while securing net-new logos and transitioning customers for expansion.

Senior .NET Software Engineer responsible for end-to-end software development using Microsoft technologies. Requires extensive experience in SDLC, design principles, technical documentation, web application development with .NET, Agile/SCRUM, Entity Framework, database design, and version control. Familiarity with project tools JIRA, TEMPO, Bitbucket, and Confluence preferred.

Designs, implements, supports, and improves enterprise Azure, hybrid, on-premises, and network security environments. Owns complex routing, switching, firewall, SD-WAN, cloud connectivity, and automation solutions. Provides L3 escalation support, incident triage, root cause analysis, client advisory, documentation, and technical leadership across managed services environments. Mentors engineers, improves standards and monitoring, supports migrations, and automates deployments using infrastructure-as-code and scripting tools.

Owns day-to-day relationships with a portfolio of healthcare customers using Lightning Bolt Scheduling. The role drives product adoption, workflow optimization, customer satisfaction, retention, renewal readiness, and expansion opportunities. Responsibilities include monitoring account health with Salesforce, Zendesk, Pendo, and Looker; resolving escalated issues; coordinating internal teams; maintaining customer documentation; and supporting onboarding, training, and optimization. Travel to client sites may be required.

Leads pharmaceutical client accounts, campaign strategy, retention, expansion, and revenue growth. Oversees Client Success Managers, builds strategic relationships with pharma clients and agencies, leads business reviews, presents campaign ROI, manages MLR approval processes, and coordinates Sales, Operations, Product, Data, and Medical teams. Owns account health, resolves risks, mentors staff, and contributes to product roadmap priorities. Requires marketing or consulting experience, HCP campaign expertise, consultative selling ability, and quarterly travel.

Design browser-based digital experiences using no-code tools for eCommerce, SaaS, marketplaces, MVPs, mobile apps, and internal products. Own the complete design lifecycle, including research, wireframing, high-fidelity design, handoff, testing, and iteration. Create scalable design systems and intuitive, high-converting interfaces while working independently, moving quickly, and contributing proactively in a fully remote contractor environment.

Design, develop, and maintain scalable web services for a B2B SaaS application. Write tested code primarily in Go, manage PostgreSQL schemas and queries, and research AI-powered tools for software development and CI/CD optimization. Collaborate with product, design, and engineering teams to deliver user-focused solutions. Mentor engineers, promote best practices, and contribute to technical excellence.