Top Tech Jobs & Startup Jobs in NYC, NY

Provides phone and ticket-based customer support, resolves client issues, follows escalation workflows, manages competing priorities, and collaborates with Account Management, Scheduling, Billing, and Production teams. The role requires clear communication, composure under pressure, remote-work readiness, and accurate use of Zendesk, Slack, and Guru. Schedule is Monday through Friday, 10:30 a.m. to 7 p.m. Pacific Time.

Build and deploy AI-enabled applications, backend services, integrations, and reliable data pipelines across Mosaic Health businesses. Translate operational needs into technical solutions, prototype and evaluate AI approaches, create automated tests, and measure business value. Partner with IT, data, security, finance, vendors, and business owners to deploy approved solutions with strong security, observability, governance, and scalability. The role requires hands-on coding, independent execution, technical leadership, and production support.

Own customer relationships for the Goby ESG platform, leading onboarding, platform education, value creation, and ongoing customer management. Partner with executives, frontline users, and internal technical teams to deliver contracted ESG services, solve problems, improve platform adoption, identify upsell opportunities, and drive long-term customer value. The role requires cross-functional communication, project coordination, process discipline, data-informed decision-making, and experience with business software and SaaS environments.

Coordinates competitive proposals, RFPs, RFQs, municipal bids, and qualifications while supporting capture planning, business development, pipeline tracking, and process improvement. Manages schedules, compliance matrices, content libraries, reviews, submissions, bid portals, CRM records, dashboards, and debriefs. Partners with technical, sales, operations, legal, pricing, and leadership teams to develop accurate, compliant, client-ready materials and improve pursuit workflows, automation, and standardization.

Develop and execute paid media growth strategies for B2B and B2C clients. Build, launch, optimize, and scale Google, Bing, LinkedIn, and other advertising campaigns while managing budgets, bids, creative, copy, reporting, and analytics. Partner with clients and internal teams on funnel strategy, segmentation, messaging, CRO, and channel mix. Lead external PPC agency relationships, communicate campaign performance, and apply insights to improve future results.

Creates, edits, writes, schedules, and publishes weekend Facebook and Instagram content using existing talent assets. Manages independent weekend and overnight publishing, applies editorial judgment, monitors breaking news and sensitive topics, and escalates concerns. Analyzes performance metrics, tests thumbnails, headlines, and posting times, and provides weekly recommendations. The role also tracks platform changes, follows brand and data compliance guidelines, and works remotely or from the Nashville office during designated Central Time weekend hours.

Build and operate reliable backend systems for complex government and enterprise data integrations. Responsibilities include designing bidirectional integrations, asynchronous workflows, retries, idempotency, observability, operational automation, debugging production systems, and creating reusable reliability patterns. The role involves TypeScript and Node.js development, database work, partner collaboration, mentoring, and improving support efficiency in a fully remote environment.

Lead integrated organic marketing campaigns across social media, email, ABM, and nurture channels. Develop campaign strategies, content calendars, messaging, segmentation, and measurement frameworks. Collaborate with Content, Design, Product, Sales, and Leadership to drive engagement, pipeline, revenue, and brand awareness. Analyze campaign performance, report on KPIs, and continuously optimize messaging, targeting, timing, and channel strategy.

Lead outreach, acquisition, onboarding, and certification of women-owned businesses across India. Build certification pipelines, deliver workshops and advisory support, develop partnerships with industry and government stakeholders, facilitate market linkages, and maintain pipeline, outreach, partnership, and performance reports.

Leads and grows the flooring business with accountability for sales, profitability, customer development, market strategy, pricing, forecasting, and pipeline development. Develops flooring market opportunities, builds strategic customer relationships, applies needlepunch technology to customer applications, and coordinates commercialization with technical, product, operations, and service teams. This remote role requires regular travel, primarily throughout the Southeast, to customers, prospects, trade shows, and internal meetings.