Top Tech Jobs & Startup Jobs in NYC, NY

Creates, edits, and manages technical marketing content across blogs, websites, social media, email, advertisements, press releases, and multimedia channels. Develops content strategies and calendars, researches complex topics, coordinates vendors and freelancers, monitors content performance, conducts interviews, and maintains website content. The role requires strong writing, editing, research, technical comprehension, project management, and collaboration skills.

Own renewals and recovery of stalled enrollments by running outreach, calls, campaigns, and appointments. Build renewal cadences, scripts, and recovery processes. Analyze customer data to identify churn drivers and drive fixes with product, pricing, and partner teams. Act as the voice of the customer in cross-functional renewals work.

Provides high-volume client support for prenatal diagnostic test orders by obtaining missing information, managing follow-up queues, documenting communications in CRM and LIMS systems, updating order data, resolving inquiries, and coordinating with laboratory, sales, billing, and support teams. The role also identifies workflow issues and supports process improvements.

Drives business development and revenue growth by building executive relationships, creating opportunities, managing sales pipelines, shaping tailored solutions, leading pursuits through contract close, and expanding newly acquired accounts. Oversees forecasting, pricing, margins, proposals, client onboarding, and early delivery engagement while collaborating with internal practice teams and innovation partners across marketing, customer engagement, technology, and experience design.

Develop and optimize customer journeys across CRM platforms by facilitating discovery, mapping lifecycle experiences, querying CRM data, identifying friction, defining segmentation and personalization strategies, configuring journeys, and measuring performance. The role combines lifecycle marketing strategy, hands-on CRM implementation, data analysis, testing, stakeholder presentations, and client consulting. It requires practical experience with enterprise marketing automation platforms and the ability to translate customer insights into measurable recommendations and implementation requirements.

Own Influ2’s content strategy and editorial calendar while creating, editing, and distributing website, blog, thought leadership, customer story, report, and email content. Partner with SEO and marketing channel owners to improve visibility, engagement, and pipeline impact. Maintain high editorial standards, develop original ideas, analyze performance, and serve as a strategic and creative partner across marketing.

Leads strategic direction, growth, retention, and financial health for a portfolio of complex client accounts. Builds senior client relationships, identifies upselling and cross-selling opportunities, oversees account planning, and drives high-quality delivery. Partners across media, strategy, and operations while leading, mentoring, and recruiting Client Services talent. Contributes to business development, negotiations, forecasting, and agency growth.

Lead client engagements involving AI and machine learning solutions. Translate customer outcomes into technical direction, define requirements and success measures, review architectures and data pipelines, coordinate engineering delivery, and manage project planning, budgets, forecasts, and workstreams. The role requires technical fluency across APIs, cloud platforms, CI/CD, and ML deployment, plus experience delivering custom software and data solutions for complex, multi-stakeholder customers.

Work directly with the founder to design and build core product features: integrations that pull license data, automation to file renewals/applications, data cleaning with AI, dashboard and alerting UX, and establish engineering practices for testing, deployments, and security. Term contractor role with potential conversion to full-time based on performance.

Leads unified business development across a multi-entity organization, establishing growth targets, agency and contract vehicle strategies, CRM and pipeline processes, bid/no-bid governance, capture and proposal standards, marketing direction, executive customer relationships, and performance reporting. The CBDO directs senior BD-related leaders, manages growth accountability across business units, oversees federal opportunity pursuits, and reports results to executive leadership and the Board.