Top Tech Jobs & Startup Jobs in NYC, NY

Own product strategy for a B2B SaaS property-management platform: research market needs, define roadmaps, write requirements and user stories, prioritize features, partner with design, engineering, marketing and customers, measure KPIs, and enable internal teams and sales.

Join as a founding full-stack engineer to build an AI-native enterprise platform (agents, connectors, RAG, workflows). Own end-to-end product areas, design reusable primitives, ensure production readiness, work directly with customers, and shape roadmap and engineering practices.

Lead pre-sales and post-sales technical engagements to help customers adopt Aiven's managed open-source services. Conduct proofs-of-concept, ensure customer stability and enablement, support sales processes, create technical content (blogs, webinars, talks), and travel up to 20% to build and maintain customer relationships.

Lead positioning, messaging, and influence campaigns to win federal buyers. Create high-quality long-form content, social engagement, events, and demand-generation funnels. Manage vendors, run rapid experiments with AI-native tooling, and own strategy and hands-on execution as the company's sole marketer to drive pipeline and credibility against large incumbents.

Provide post-sales technical support and troubleshooting for Fortanix platform; deploy, implement, upgrade, and optimize solutions; reproduce and qualify issues; perform root cause analysis; publish knowledge base content; collaborate with Development, Sales, and QA; and provide 24x7 on-call support as needed.

Manage global accounting and reporting for a consolidated SaaS company: prepare financial statements, support audits, enhance internal controls, oversee journal entries and reconciliations, handle M&A and ASC 805 valuations, and lead equity accounting and staff support.

Provide exceptional customer support via email, chat, and phone; own issues end-to-end including diagnosis, resolution, and escalation; recreate and troubleshoot scenarios in test environments; deliver tailored solutions and meet productivity, satisfaction, and reliability goals.

Lead enterprise AI architecture strategy and roadmap; design scalable AI, data, and integration architectures; establish reusable frameworks, standards, and governance; drive platform and technology selection; ensure security, compliance, and responsible AI; partner with business leaders and mentor teams to deliver enterprise-scale AI solutions.

Serve as primary client technical contact from implementation through support, run technical investigations (logs, SQL, Elasticsearch, HTTP), deliver training and documentation, collaborate on product roadmap and remediation plans, present insights and strategic recommendations to senior stakeholders, and drive operational improvements to maximise client value.

Lead technical direction with the CTO, architect and build high-scale distributed systems, mentor engineers, ship product roadmap, manage cloud infrastructure and orchestration, enforce CI/CD, testing and fault-tolerance, and collaborate with product and business teams while leveraging AI/ML frameworks.