Top Tech Jobs & Startup Jobs in NYC, NY

Serve as primary client technical contact from implementation through support, run technical investigations (logs, SQL, Elasticsearch, HTTP), deliver training and documentation, collaborate on product roadmap and remediation plans, present insights and strategic recommendations to senior stakeholders, and drive operational improvements to maximise client value.

Lead technical direction with the CTO, architect and build high-scale distributed systems, mentor engineers, ship product roadmap, manage cloud infrastructure and orchestration, enforce CI/CD, testing and fault-tolerance, and collaborate with product and business teams while leveraging AI/ML frameworks.

Develop and execute North America channel marketing programs with sales, product marketing, and partners. Manage campaigns, budgets, partner resources, events, creative deliverables, and measure program effectiveness to drive channel engagement and revenue.

Lead analytics strategy and enterprise semantic/reporting layers across QuickSight/Tableau and Redshift/Athena. Partner with data engineering on domain models, enforce data quality/governance, optimize analytics performance/cost, mentor analysts, and communicate insights to executives.

Manage day-to-day paid social and display campaigns, support affiliate operations, develop creative and landing page strategies, analyze campaign and creative performance, and collaborate cross-functionally to drive new customer growth and efficiency.

Manage end-to-end accounts payable via the Coupa P2P platform: vendor onboarding and maintenance, invoice processing and matching, payment batching, reconciliations, vendor inquiries/escalations, 1099/ W-9/W-8 compliance, expense and corporate card support, and month-end close activities.

Lead end-to-end product design for client-facing squads: discovery, research, wireframes, prototypes, high-fidelity UI, design systems, and post-launch iteration. Partner with clients, product, and engineering to ensure technically feasible, high-fidelity execution and present design rationale to stakeholders while contributing to internal design standards and critique culture.

The Workflow Solutions Engineer designs and implements scalable telecom network solutions, collaborates with internal teams, and provides technical oversight during implementations.

Lead reporting and analysis across product, call center, and marketing; manage enrollment and revenue reconciliation; produce partner and carrier reports; analyze member engagement and plan performance to surface actionable insights.

Provide technical product support via email and phone, troubleshoot and root-cause customer issues, explain technical concepts clearly, recommend best practices, collaborate with Engineering and Product teams to resolve complex problems, manage multiple requests with high quality and responsiveness, and continuously learn new product features and technologies.