Top Tech Jobs & Startup Jobs in NYC, NY

Senior contractor engineer will own and evolve Thrive's enterprise platform end-to-end, starting on the Coaching app. Responsibilities include sustaining engineering (reliability, scalability, technical debt), delivering medium-to-large projects, partnering with Product and stakeholders, supporting on-call and incident response during US hours, and shipping high-quality, enterprise-facing features iteratively.

Lead, mentor, and grow a software engineering team to deliver high-quality, scalable microservice-based solutions. Manage Agile processes, collaborate with Product, enforce engineering best practices, and drive continuous improvement in architecture, quality, and team performance. Participate in hiring, backlog planning, and drive measurable improvements in engineering execution.

Own and execute paid social strategy and performance across platforms (especially TikTok and Meta). Manage campaign builds, optimizations, reporting, client communications, and collaborate with creative and partnerships teams to drive direct-response eCommerce and lead-gen results.

Lead global people strategy for a remote-first, 150+ employee company. Oversee Recruiting and People Operations, build a world-class recruiting function, improve hiring processes, workforce planning, performance management, leadership development, compensation and headcount planning, and implement scalable, AI-enabled people systems and reporting.

Serve as post-sale trusted advisor owning onboarding through expansion, driving product adoption, reducing churn, forecasting growth, executing success plans, running QBRs, coordinating cross-functional teams, and using customer data and generative AI to deliver measurable outcomes and revenue expansion.

Sell and service eyewear products by managing existing accounts and developing new prospects. Build and maintain customer relationships, develop creative sales strategies, collaborate with internal teams, use a sales automation system for reporting, and meet revenue quotas. Serve as liaison between customers and VSP divisions while maintaining product knowledge and capturing customer feedback.

Manage assigned client accounts as the primary service contact, driving client retention and satisfaction. Develop account plans, coordinate implementations, handle contracts/compliance, monitor/report on performance, and collaborate with internal and external partners to resolve issues and grow adoption of products and services.

Provide timely, accurate customer support across phone, in-person, and email channels. Research and resolve routine to complex inquiries, document interactions, escalate issues, and identify customer trends. Maintain knowledge of products, policies, and systems; support sales or claims processes as needed. May perform QA testing, attend occasional events, and travel overnight when required.

Design, maintain, and operate AWS-based Kubernetes (EKS) infrastructure and CI/CD pipelines. Build Terraform IaC and Helm charts, manage IAM and cross-account access, troubleshoot cloud and Kubernetes issues, automate tooling in Python or Go, and improve platform reliability, security, and observability while supporting cross-functional engineering teams.

Own a regional territory selling OneImaging's radiology cost-containment solution to large self-insured employers. Build pipeline via direct outreach and broker/consultant channels, lead full sales cycle from discovery to close, engage senior benefits and HR stakeholders, and coordinate with cross-functional teams to ensure successful onboarding and client outcomes. Represent the company at industry events.

Support development and maintenance of ethics, compliance, and privacy programs. Conduct PIAs/DPIAs, manage DSARs, vendor due diligence, and HIPAA incident response. Create policies, templates, reporting, training, and cross-functional coordination with Legal, IT, and Security to embed privacy-by-design and ensure regulatory compliance.

Design, develop, test, document, and deploy Salesforce solutions. Configure and customize SFDC, build integrations (SOAP/REST, ETL), support break-fix issues, produce system documentation, recommend third-party solutions, and keep current on force.com technologies and certifications while collaborating with stakeholders.