Top Tech Jobs & Startup Jobs in NYC, NY

Lead complex enterprise customer implementations, manage relationships, oversee data migrations, and navigate operational challenges, driving successful outcomes at Trayd.

Own end-to-end accounting implementations, including historical data migration, financial and job cost reconciliation, revenue tracking, billing configuration, WIP reporting, and month-end workflows. Run extraction and import pipelines, train customer accounting teams, support statement accounting questions, document recurring solutions, identify product gaps, and provide actionable bug reports to Engineering. Manage multiple implementations while serving as the accounting subject-matter expert for Customer Success and Account Management teams.

Own onboarding and high-touch customer success for Professional Services, strategic, and enterprise accounts. Lead training, proficiency, adoption, weekly account cadences, and defined onboarding exit criteria. Coordinate with technical consultants and commercial teams on configuration, renewals, risks, and expansion signals without owning sales responsibilities. Maintain organized client relationships and escalate issues appropriately. This is an in-person, five-day-per-week role in Manhattan.

Serve as the first point of contact for customer questions, reviewing AI-generated responses, triaging urgent payroll issues, and managing queue resolution. Create help content, identify recurring product problems, and partner with product and engineering on fixes. Over time, own AI support agents and knowledge systems while using AI coding tools to ship small product improvements. This is an in-person, high-ownership role based in New York City.

Lead end-to-end customer implementations for a construction-focused SaaS platform: gather requirements, migrate payroll and workforce data, configure the product, manage timelines and risks, coordinate with engineering/product, support first payroll runs and stabilization, and drive process and product improvements to scale implementations.

As a Senior Software Engineer at Trayd, you'll own the design, development, and maintenance of core systems for payroll and compliance in a fast-paced, full-stack role that requires strong technical and collaboration skills.

The Sales Business Development Representative will generate leads, manage pipelines, execute outbound strategies, and collaborate closely with the sales team to support revenue growth.

The Account Executive will own the full sales cycle, refine sales strategy, build a pipeline, drive revenue growth, and collaborate cross-functionally while representing the brand and contributing to a high-performance culture.