Top Tech Jobs & Startup Jobs in NYC, NY

Build and maintain end-to-end agentic systems and retrieval pipelines to fetch, process, deduplicate, and surface large medical record sets. Work across frontend product and backend pipelines, apply LLMs and applied AI to improve reliability, match patients/facilities across messy networks, and ship customer-facing features while iterating with users.

The Operations Lead will manage the Records Retrieval Team, focusing on training, performance tracking, and process optimization, while promoting a strong company culture.

In this role, you will manage key customer accounts, ensuring operational excellence and driving adoption. You will analyze requests, improve workflows, and collaborate with teams for better customer experiences.

As the first Account Executive, you will manage the entire sales cycle, build a sales playbook, and engage with customers to drive growth.

The role involves managing the retrieval of legal records, ensuring compliance and accuracy, improving processes, and collaborating with teams to enhance operations for clients.

Manage a portfolio of mid-market and SMB law firms through onboarding and ongoing success, enhancing relationships and identifying growth opportunities.

As a Customer Support Lead, you will manage support tickets, handle escalations, build systems for documentation, and develop a support team.

The Customer Success Lead will manage enterprise accounts, drive customer adoption, ensure value realization, and oversee onboarding and account health.