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Responsible for developing risk strategies for deposit products, managing limit assignments, analyzing data, and collaborating with cross-functional teams to mitigate fraud risk and enhance portfolio growth.

Lead and execute ERM/Operational Risk audits end-to-end, serve as Auditor-in-Charge on engagements, develop test plans and reports, analyze findings, guide remediation, coach audit staff, collaborate with stakeholders and regulators, and use data analytics/AI to strengthen risk assessments and controls.

Lead product strategy for AI-powered personalization and recommendation capabilities. Define requirements, partner with Data Science and Engineering to build, test, launch and optimize models, monitor performance, run experiments, prioritize enhancements using analytics, and communicate results to stakeholders while ensuring scalability, compliance and strong customer experiences.

Support personalization capabilities across digital experiences: translate partner requirements into user stories, own feature delivery, lead pre/post-launch testing, partner with Analytics to measure value, create executive presentations, and evolve platform capabilities.

Support the RRTC leadership team with strategic initiatives, presentations, budgeting, and talent management while collaborating across various departments.

As a Senior Product Manager, lead AI-driven personalization strategies, collaborate with engineering and data science teams, and enhance user experiences across digital products.

Partner with marketing teams to design audience strategies, validate and execute campaign lists, translate business requirements for execution teams, troubleshoot data issues, participate in platform migration/testing, and train marketers while driving process automation and compliance.

Lead go-to-market initiatives to drive adoption of U.S. debit capabilities, build partner relationships, provide technical debit expertise, create sustainable processes and documentation, lead cross-functional workgroups, prioritize opportunities to improve cardmember experience, and present strategic recommendations to stakeholders across Amex.

Design, build, and operate production-grade agentic AI systems and LLM-powered features for financial workflows. Implement RAG pipelines, tool invocation, agent orchestration, vector storage, monitoring, and shared AI infrastructure while ensuring reliability, security, auditability, and regulatory compliance.

The Portfolio Analyst will support operations by managing portfolio reporting, analyzing data, tracking performance, and collaborating with various teams.