Top Tech Jobs & Startup Jobs in NYC, NY

Lead end-to-end product, UX, UI, and visual design for AI-powered digital payment and Membership experiences. Partner with Product and Engineering to shape product direction, prototype and validate concepts, establish design systems, and deliver production-ready experiences. Explore conversational, recommendation, and agentic interfaces while championing AI-assisted design workflows, code-based prototyping, accessibility, usability, and strong cross-functional collaboration.

Leads personalization strategy, content standards, governance, research, experimentation, and optimization across digital experiences. The role coordinates cross-functional stakeholders, translates insights into recommendations and execution plans, tracks strategic initiatives, supports governance forums, and partners with analytics, marketing, product, and business teams to improve customer engagement, revenue, and satisfaction.

Own the roadmap and delivery of customer access, consent, authorization, and agent identity capabilities for American Express’s agentic platform. Define secure account-connection, delegated-access, permission, and revocation patterns; translate customer, policy, and technical needs into requirements; and partner with engineering, security, privacy, legal, risk, analytics, and architecture teams. Measure adoption, authorization success, friction, enforcement, and traceability while driving reusable platform capabilities and cross-functional delivery.

Leads enterprise IAM engineering strategy, architecture, delivery, and operations, including IGA, directory services, cloud identity, API and agentic identity management. Manages IAM engineering teams, drives Zero Trust and adaptive access modernization, establishes architectures and automation practices, ensures regulatory compliance, remediates identity risks, and communicates strategy and performance to executives and stakeholders.

Leads American Express’s Network Agentic Commerce strategy, commercial development, ecosystem partnerships, and go-to-market execution. Oversees pricing, business cases, partner prioritization, operational readiness, governance, risk management, and enterprise adoption. Partners with Product, Technology, Risk, Legal, Compliance, Finance, and regional teams to commercialize agentic commerce capabilities. Manages Directors across Strategy & Insights and Go to Market while establishing performance metrics, executive alignment, and scalable operating frameworks.

Own strategic product areas within an enterprise AI platform. Responsibilities include customer and developer discovery, product strategy, multi-year roadmaps, investment prioritization, end-to-end product delivery, adoption, metrics, experimentation, and continuous improvement. The role partners closely with Engineering, Data Science, Forward-Deployed Engineering, and senior stakeholders to turn complex AI/ML and Generative AI needs into scalable platform capabilities and measurable business outcomes.

Lead product strategy and strategic partner integrations for American Express agentic commerce initiatives. Define roadmaps, enable integrations across AI platforms, wallets, payment providers, merchants, and technology partners, and shape secure agent-driven payment experiences. Coordinate engineering, risk, fraud, legal, compliance, and servicing teams while managing dependencies, timelines, adoption metrics, governance, and regulatory requirements. Drive ecosystem standards, partner enablement, customer trust, and innovation across AI, payments, and digital identity.

Supports the CFR Finance leadership team and Senior Vice President through strategic planning, executive communications, talent and engagement initiatives, expense forecasting, and Gen AI transformation. Leads town halls, leadership materials, cross-functional partnerships, ad hoc analyses, and strategic projects. Acts as a liaison with executive offices while providing actionable recommendations and helping drive organizational effectiveness across global finance teams.

Leads high-priority, cross-functional strategic risk initiatives from problem definition through execution. The role structures ambiguous challenges, aligns senior stakeholders, manages workstreams and governance forums, synthesizes data and regulatory input, tracks risks and dependencies, and drives execution across global teams and markets. It also supports sustainable processes, frameworks, and operating practices within a complex matrixed organization.

Lead product vision, strategy, roadmaps, and outcomes for Resy’s B2B venue products. Represent venue partner needs, assess hospitality technology trends, align Product, Engineering, Design, and Business teams, and improve execution across multiple squads. The role also includes managing dependencies and risks, supporting compliance and privacy, mentoring Product Managers, and strengthening product culture. This is a hybrid pipeline role based in New York or Chicago.