Summer interns will complete an end-to-end project supporting engineering, product, business operations, or sales and marketing. Responsibilities may include research, competitive analysis, process and product optimization, coding, API development, data analysis, reporting, and presenting recommendations to leadership. Interns receive mentorship and collaborate cross-functionally with teams including Design, Engineering, Legal, and Business Operations.

Manage, retain, and expand enterprise accounts across global financial institutions. Drive upsell, cross-sell, renewals, pipeline forecasting, platform adoption, and revenue growth. Build executive relationships, lead business reviews, mitigate churn, and represent customer needs internally. Advise clients on applications, workflows, and integrations while monitoring market dynamics and supporting improvements to account management and engagement programs.

Supports the Customer Success team with client engagement, customer onboarding, account monitoring, feedback collection, churn reduction, and customer success materials. The intern will shadow onboarding activities, identify opportunities to deliver customer value, address concerns, and develop communication and relationship-management skills while learning Symphony’s products and customer-centric strategies.